01409nas 2200481-a 450 99639834070331620220626213020.02055-6233(OCoLC)903438727(CKB)2670000000567972(CONSER)--2017205828(MiAaPQ)31032(DE-599)ZDB2807318-6(EXLCZ)99267000000056797220150214a20159999 --- aengurbnu||||||||txtrdacontentcrdamediacrrdacarrierJournal of service theory and practiceBradford, England Emerald2015-Refereed/Peer-reviewed2055-6225 Management sciencePeriodicalsManagementPeriodicalsSciences de la gestionPériodiquesGestionPériodiquesManagementfast(OCoLC)fst01007141Management sciencefast(OCoLC)fst01007306Periodicals.fastMarketing & SalesManagement scienceManagementSciences de la gestionGestionManagement.Management science.338.4700068JOURNAL996398340703316Journal of service theory and practice1759862UNISA