00676nls 2200265-a 450 99636154520331620201016101611.01758-667420001108b19961998 s-- aengGBahadrncInternational journal of quality science1996-1998BradfordMCB University Press1996-1998TrimestraleQualità totalePeriodiciBNCF658.401305ITcbaREICAT996361545203316EJERInternational journal of quality science1759227UNISA