00723nls 2200253- 450 99635945020331620200918075854.02059-590520160602a20169999 --- aengGBaha 0 urcn|||||||||VINE journal of information and knowledge management systems2016-BingleyEmerald Group Publishing Limited2016-TrimestraleScienze dell'informazionePeriodiciBNCF020.05ITcbaREICAT996359450203316EJVINE journal of information and knowledge management systems1757283UNISA