02294nam 2200529 a 450 99633911210331620210722041645.01-906124-44-2(CKB)2550000000001848(EBL)634521(OCoLC)649911944(SSID)ssj0000485334(PQKBManifestationID)12177794(PQKBTitleCode)TC0000485334(PQKBWorkID)10603891(PQKB)10942443(MiAaPQ)EBC634521(CaSebORM)9781906124182(EXLCZ)99255000000000184820100630d2009 uy 0engur|n|---|||||txtrdacontentcrdamediacrrdacarrierIT service management foundation practice questions for ITIL v3 foundation exam candidates /Steve Mann (editor), Tony Gannon, Nigel Mear1st editionSwindon British Informatics Society Limited20091 online resource (101 pages)Description based upon print version of record.1-906124-18-3 section 1. Examination and question types -- section 2. Foundation practice questions.The most authoritative guide to preparing for the ITIL® V3 Foundation Certificate in IT Service Management. It includes an extensive range of practice questions complete with explanations and key learning points and will greatly assist anyone sitting or intending to sit the V3 ITIL Service Management Foundation Certificate. It provides a wealth of background knowledge and sample questions using different styles with detailed explanations that are intended to build on existing study or learning. This guide utilises the experience of three established independent service management consultants wComputersComputers.658.05Mann Steve1950-1001194Mann Steve1950-1001194Gannon Tony1001195Mear Nigel1001196MiAaPQMiAaPQMiAaPQBOOK996339112103316IT service management foundation practice questions2298015UNISA