00945nam a22002531i 450099100106290970753620021115145330.0021115s1969 it |||||||||||||||||ita b12094559-39ule_instARCHE-018435ExLDip.to Filologia Ling. e Lett.itaA.t.i. Arché s.c.r.l. Pandora Sicilia s.r.l.801.9509Tanturri, Riccardo198160L'iter romanzesco di Italo Svevo /Riccardo TanturriNapoli :Pubbligraf,196962 p. ;17 x 12 cmEstr. da: Rinascita artistica n. 7Svevo, Italo.b1209455902-04-1401-04-03991001062909707536LE008 Cr B I 3812008000156749le008-E0.00-l- 00000.i1239592401-04-03Iter romanzesco di Italo Svevo139868UNISALENTOle00801-04-03ma -itait 2102160nam 22005414a 450 99633908700331620230721023109.01-78017-010-61-906124-33-7(CKB)1000000000807530(EBL)483633(OCoLC)682540008(SSID)ssj0000457061(PQKBManifestationID)11305386(PQKBTitleCode)TC0000457061(PQKBWorkID)10410282(PQKB)10725723(MiAaPQ)EBC483633(EXLCZ)99100000000080753020090115d2008 uy 0engur|n|---|||||txtccrBusiness-focused IT and service excellence[electronic resource] /David Miller2nd ed.Swindon BCSc20081 online resource (197 p.)Description based upon print version of record.1-902505-88-3 Includes bibliographical references (p. 169-172).Copyright; Contents; List of Figures; Author; Acknowledgements; Abbreviations; Preface; 1 Service; 2 Service Excellence; 3 The Service Engine and the Total Business Experience; 4 Bringing it all Together; 5 A New Maturity Model; 6 Summary; References; Index; Back CoverA revolutionary, new service excellence model that creates more accurate alignment between service providers and business customers. IT remains crucial to the on-going success of most businesses, and David Miller's new model helps service providers gain a clear understanding of the businesses they seek to serve.Business information servicesInformation technologyManagementBusiness information services.Information technologyManagement.300658.05Miller David1946 December 28-1014172MiAaPQMiAaPQMiAaPQBOOK996339087003316Business-focused IT and service excellence2362030UNISA