03218nam 2200529 450 99621307700331620230617001232.01-280-23297-897866102329701-85418-520-9(CKB)1000000000336961(EBL)308954(OCoLC)171581644(SSID)ssj0000079447(PQKBManifestationID)11972499(PQKBTitleCode)TC0000079447(PQKBWorkID)10068191(PQKB)11386537(MiAaPQ)EBC308954(EXLCZ)99100000000033696120181003e20042000 uy 0engur|n|---|||||txtccrEverything you need for an NVQ in management /Julie LewthwaiteLondon :Thorogood,[2004]©20001 online resource (738 p.)Description based upon print version of record.1-85418-152-1 Contents; Acknowledgements; The author; Introduction; About the book; Business management training; Icons; National Vocational Qualifications; Part 1: Managing your own performance; chapter one: Planning your personal development; chapter two: Making the most of your time; chapter three: Getting the message; Part 2: The right people; chapter four: Recruiting and selecting staff; chapter five: Keeping within the law; chapter six: Developing your people; Part3: Managing others; chapter seven: Leading and motivating staff; chapter eight: Delegating and appraising staffchapter nine: Conflict, disciplinary and grievance proceduresPart 4: Hitting the mark; chapter ten: Reviewing the current position; chapter eleven: Caring for your customers; chapter twelve: Implementing quality; chapter thirteen: Managing quality; Part 5: Getting things done; chapter fourteen: Planning and managing your projects; chapter fifteen: Managing and participating in meetings; chapter sixteen: You and your team; chapter seventeen: Supplier management; chapter eighteen: Resource management; chapter nineteen: Successful negotiation; Part 6: Keeping things movingchapter twenty: Problem solving and decision makingchapter twenty one: Managing information; chapter twenty two: Managing change; chapter twenty three: Business planning; Part 7: Financial matters; chapter twenty four: Understanding financial statements; chapter twenty five: Financial planning and forecasting; chapter twenty six: Budgets; chapter twenty seven: Financial control; GlossaryProvides everything you need to compile a portfolio of evidence and achieve any level of management NVQ or SVQ. This text provides an introduction to NVQs and explains all the relevant management techniques and principles in a clear, practical style, structured around the national standards.ManagementManagement.658Lewthwaite Julie876687MiAaPQMiAaPQMiAaPQBOOK996213077003316Everything you need for an NVQ in management2367083UNISA