03535nam 2200793Ia 450 99621304790331620230912123151.01-118-15520-31-281-00126-097866110012611-118-15444-41-932973-18-4(CKB)111086906336486(EBL)818836(OCoLC)794327466(SSID)ssj0000079626(PQKBManifestationID)12015679(PQKBTitleCode)TC0000079626(PQKBWorkID)10075507(PQKB)10829776(OCoLC)290567061(Au-PeEL)EBL818836(CaSebORM)1882197739(MiAaPQ)EBC3007584(MiAaPQ)EBC818836(EXLCZ)9911108690633648620021108d2002 uy 0engur|n|---|||||txtccrManaging conflict with direct reports[electronic resource] /lead contributors Barbara Popejoy, Brenda J. McManigle ; contributors Talula Cartwright ... [et al.]1st editionGreensboro, N.C. Center for Creative Leadershipc20021 online resource (32 p.)Ideas into action guidebooksCCL ;no. 418Description based upon print version of record.1-882197-73-9 Includes bibliographical references.Title Page; Table of Contents; Conflict and Resolution; Conflict with Direct Reports Is a Special Case; Managing the Relationship; Managing the Work; A Process for Managing Conflict; Recognising Both Sides of the Conflict; Preparing for a Conflict Resolution Session; During the Conflict Resolution Session; After the Conflict Resolution Session; Managing Conflict for Success and Development; Suggested Readings; Background; Key Point Summary; Lead ContributorsConflict is inevitable when people work together, and it's one of the most difficult challenges facing managers. But it's a challenge that successful leaders learn to address. Managers who develop an understanding of difference without judgment and are willing to see more than one perspective or solution are in a good position to manage conflict with their direct reports. Conflict between managers and direct reports highlights a power relationship and affects the work itself-the tasks for which managers and direct reports share responsibility. Managers who look to see both sides of conflict caReport (Center for Creative Leadership) ;no. 418.Ideas into action guidebooks.Conflict managementCommunication in managementLeadershipOrganizational effectivenessOrganizational behaviorConflict management.Communication in management.Leadership.Organizational effectiveness.Organizational behavior.658.3145658.4053Popejoy Barbara892124Popejoy Barbara.aut1057177McManigle Brenda J.aut1057178Cartwright Talula.aut1057179Center for Creative Leadership.MiAaPQMiAaPQMiAaPQBOOK996213047903316Managing conflict with direct reports2492168UNISA