01671nas 2200469-a 450 99621279560331620240413024534.02581-3412(CKB)111053619657004(CONSER)--2001358478(EXLCZ)9911105361965700420011003a20019999 --- -engtxtrdacontentcrdamediacrrdacarrierJournal of services researchGurgaon Institute for International Management and Technology2001-1 online resourceRefereed/Peer-reviewedTitle from cover.Print version: Journal of services research. (DLC) 2001358478 (OCoLC)48071956 0972-4702 JSRService industriesManagementPeriodicalsTechnological innovationsManagementPeriodicalsManagementPeriodicalsManagementfast(OCoLC)fst01007141Service industriesManagementfast(OCoLC)fst01113442Technological innovationsManagementfast(OCoLC)fst01145035Periodicals.fastService industriesManagementTechnological innovationsManagementManagementManagement.Service industriesManagement.Technological innovationsManagement.Institute for International Management and Technology (Gurgaon, India)JOURNAL996212795603316exl_impl conversionJournal of services research2099632UNISA