03979nam 22005774a 450 99620821430331620230617040135.01-281-31938-497866113193800-470-77470-30-470-77768-0(CKB)1000000000400068(EBL)350979(OCoLC)437213993(SSID)ssj0000115802(PQKBManifestationID)11135691(PQKBTitleCode)TC0000115802(PQKBWorkID)10027276(PQKB)10914330(MiAaPQ)EBC350979(EXLCZ)99100000000040006820030206d2004 uy 0engur|n|---|||||txtccrBuilding team-based working[electronic resource] a practical guide to organizational transformation /Michael A. West and Lynn MarkiewiczMalden, MA Blackwell Publishingc20041 online resource (186 p.)One Stop TrainingDescription based upon print version of record.1-4051-0611-5 Includes bibliographical references and index.Contents; Acknowledgements; 1 Introduction to Team-based Organizations; 1.1 The Six Stages of TBW; 1.2 Managing Expectations and Timescales; 1.3 Failures of TBW; 2 Deciding on Team-based Working (TBW); 2.1 Developing an Understanding of TBW; 2.2 Forming an Implementation Steering Group; 2.3 Diagnosing the Organization; 2.4 Designing an Implementation Process; 3 Developing Support Systems; 3.1 Human Resource Management; 3.2 Appraisal and Performance Review Systems; 3.3 Reward Systems; 3.4 Recruitment and Selection Systems; 3.5 Education and Training Systems; 3.6 Communication Systems3.7 Team-process Support Systems3.8 Feedback Systems; 3.9 Interteam Processes; 3.10 Evaluating the Support Systems; 4 Team Leader and Team Member Selection; 4.1 Implementation Steering Group Planning; 4.2 Defining Appropriate Criteria for the Selection of Team Leaders; 4.3 Competencies Required by Team Leaders; 4.4 Team Leader Training; 4.5 Setting up Action Learning Sets for Team Leaders; 4.6 Selecting Team Members; 5 Developing Effective Teams; 5.1 Team Tasks, Visions and Objectives; 5.2 Team Participation; 5.3 Quality of Decision Making; 5.4 Support for Innovation5.5 Team Conflict Resolution6 Reviewing and Sustaining Team Effectiveness; 6.1 Steps in Designing an Effective Evaluation System; 6.2 Questionnaires for Evaluating Team Functioning and Performance; 6.3 Sustaining and Improving Performance: Encouraging Reflexivity; 7 Organization-level Assessment; 7.1 Goal Achievement or Financial Performance; 7.2 Customer or Service Receiver Perspectives; 7.3 Business Processes or Internal Ef .ciency; 7.4 Innovation; 7.5 Intergroup Relations; 7.6 Relationships Between Teams and Organizations; 7.7 Long-term Review; 7.8 Beyond Team-based Organizing; IndexThis book gives managers and consultants practical guidance on how to build organizations that are structured around effective teamworking.This text focuses on how to build organizations that are structured around teams.Ideal for managers or consultants who are introducing team-based working into organizations.Examines the psychological and social processes that can facilitate or obstruct successful teamwork.Each chapter contains aims, activities, support materials and tools.Support materials can also be downloaded from an accompanying websitOne Stop TrainingTeams in the workplaceTeams in the workplace.658.402West Michael A.1951-981010Markiewicz Lynn1231939MiAaPQMiAaPQMiAaPQBOOK996208214303316Building team-based working2860509UNISA