04147oam 2200961I 450 99620540850331620240424225748.01-136-94349-81-136-94350-11-282-78159-697866127815990-203-84775-X10.4324/9780203847756(CKB)2670000000044986(EBL)557277(OCoLC)664551603(SSID)ssj0000424541(PQKBManifestationID)11306964(PQKBTitleCode)TC0000424541(PQKBWorkID)10476085(PQKB)10878643(MiAaPQ)EBC557277(Au-PeEL)EBL557277(CaPaEBR)ebr10416618(CaONFJC)MIL278159(OCoLC)671767314(oapen)https://directory.doabooks.org/handle/20.500.12854/35751(PPN)154994987(EXLCZ)99267000000004498620180706d2011 uy 0engur|n|---|||||txtccrOnline dispute resolution for consumers in the European Union /Pablo CortesTaylor & Francis2010Abingdon, Oxon ;New York, N.Y. :Routledge,2011.1 online resource (283 p.)Routledge research in IT and E-commerce lawDescription based upon print version of record.0-415-81328-X 0-415-56207-4 Includes bibliographical references (p. [233]-254) and index.Book Cover; Title; Copyright; Contents; Table of cases; ODR providers; Acknowledgements; Foreword; Introduction; 1 Consumer protection and access to justice in the era of electronic commerce: A European perspective; 2 Online dispute resolution: An emerging option for consumer redress; 3 Consumer adjudicative processes supported by technology: Court processes and arbitration; 4 Online mediation for consumers: The way forward; 5 A legal framework to develop consumer ODR in the EU: A proposal; ConclusionAppendix: Proposal for a Regulation establishing an Accreditation Scheme for Online Dispute Resolution ServicesReferences; IndexOffers an account of ODR for consumers in the EU context, presenting a comprehensive investigation of the development of ODR for business to consumer disputes within the EU. This book examines the role of both the European legislator with the Mediation Directive and the English judiciary in encouraging the use of mediation.Routledge research in IT and E-commerce law.Arbitration and awardEuropean Union countriesData processingDispute resolution (Law)European Union countriesData processingElectronic commerceLaw and legislationEuropean Union countriesData processingThird parties (Law)European Union countriesData processinglawdispute resolutioninformation technologye-commercieinformation technology lawcommercial lawe-commercecommercieel rechtinformatie technologieinformatie technologie rechtrechtAlternative dispute resolutionArbitrationConsumer protectionEuropean UnionMediationOnline dispute resolutionUniform Domain-Name Dispute-Resolution PolicyArbitration and awardData processing.Dispute resolution (Law)Data processing.Electronic commerceLaw and legislationData processing.Third parties (Law)Data processing.347.24/09Cortes Pablo.799947MiAaPQMiAaPQMiAaPQBOOK996205408503316Online Dispute Resolution for Consumers in the European Union1802418UNISA