01254oam 2200409zu 450 99620509480331620210803235309.0(CKB)3230000000022512(SSID)ssj0001098952(PQKBManifestationID)11587328(PQKBTitleCode)TC0001098952(PQKBWorkID)11039047(PQKB)10455926(WaSeSS)IndRDA00009560(EXLCZ)99323000000002251220160829d2006 uy engur|||||||||||txtccrBusiness process management II: UPS case study[Place of publication not identified]American Productivity & Quality Center APQC20061 online resource (13 pages)Bibliographic Level Mode of Issuance: Monograph1-60197-118-4 CommerceHILCCBusiness & EconomicsHILCCBusiness CommunicationHILCCCommerceBusiness & EconomicsBusiness CommunicationPQKBBOOK996205094803316Business process management II: UPS case study2563830UNISA