01850oam 2200493zu 450 99620407470331620210806235801.01-5090-9914-X(CKB)1000000000022564(SSID)ssj0000396512(PQKBManifestationID)12122359(PQKBTitleCode)TC0000396512(PQKBWorkID)10334640(PQKB)10518561(EXLCZ)99100000000002256420160829d2005 uy engtxtccr2005 International Conference on Services Systems and Services Management : proceedings of ICSSSM'05 : June 13-15, 2005, Chongqing, China[Place of publication not identified]IEEE2005Bibliographic Level Mode of Issuance: Monograph0-7803-8971-9 Computer networksManagementCongressesService industriesManagementCongressesTelecommunicationsHILCCElectrical & Computer EngineeringHILCCEngineering & Applied SciencesHILCCComputer networksManagementService industriesManagementTelecommunicationsElectrical & Computer EngineeringEngineering & Applied Sciences658/.05Chen Jian(Professor),IEEE Systems, Man, and Cybernetics SocietyQing hua da xue (Beijing, China)International Conference on Services Systems and Services ManagementPQKBPROCEEDING9962040747033162005 International Conference on Services Systems and Services Management : proceedings of ICSSSM'05 : June 13-15, 2005, Chongqing, China2369762UNISA