04531nam 2200853 a 450 99620006600331620200520144314.01-282-15746-997866121574621-4008-2800-710.1515/9781400828005(CKB)1000000000788412(EBL)457703(OCoLC)438707951(SSID)ssj0000216684(PQKBManifestationID)11216902(PQKBTitleCode)TC0000216684(PQKBWorkID)10197394(PQKB)10575758(MdBmJHUP)muse36509(DE-B1597)446677(OCoLC)979970156(DE-B1597)9781400828005(Au-PeEL)EBL457703(CaPaEBR)ebr10312535(CaONFJC)MIL215746(PPN)170239411(FR-PaCSA)45003467(MiAaPQ)EBC457703(EXLCZ)99100000000078841220090910d2007 uy 0engur|n|---|||||txtccrThe other invisible hand delivering public services through choice and competition /Julian Le GrandCourse BookPrinceton Princeton University Press20071 online resource (207 p.)Description based upon print version of record.0-691-12936-3 Includes bibliographical references (p. [183]-195). Frontmatter -- Contents -- Acknowledgements -- Introduction -- Chapter 1. Ends and Means -- Chapter 2. Choice and Competition -- Chapter 3. School Education -- Chapter 4. Health Care -- Chapter 5. New Ideas -- Chapter 6. The Politics of Choice -- Afterwords: An American Perspective / Enthoven, Alain -- Afterwords: A Sceptic's Perspective / Lipsey, David -- Further Reading -- BibliographyHow can we ensure high-quality public services such as health care and education? Governments spend huge amounts of public money on public services such as health, education, and social care, and yet the services that are actually delivered are often low quality, inefficiently run, unresponsive to their users, and inequitable in their distribution. In this book, Julian Le Grand argues that the best solution is to offer choice to users and to encourage competition among providers. Le Grand has just completed a period as policy advisor working within the British government at the highest levels, and from this he has gained evidence to support his earlier theoretical work and has experienced the political reality of putting public policy theory into practice. He examines four ways of delivering public services: trust; targets and performance management; "voice"; and choice and competition. He argues that, although all of these have their merits, in most situations policies that rely on extending choice and competition among providers have the most potential for delivering high-quality, efficient, responsive, and equitable services. But it is important that the relevant policies be appropriately designed, and this book provides a detailed discussion of the principal features that these policies should have in the context of health care and education. It concludes with a discussion of the politics of choice.Social serviceGreat BritainFinanceMunicipal servicesGreat BritainFinanceMedical careGreat BritainFinanceHealth services administrationGreat BritainEducationGreat BritainFinanceSchool choiceGreat BritainSchool management and organizationEconomic aspectsGreat BritainPrivatizationGreat BritainSocial serviceFinance.Municipal servicesFinance.Medical careFinance.Health services administrationEducationFinance.School choiceSchool management and organizationEconomic aspectsPrivatization361.94188.10bclPN 212rvkLe Grand Julian125773Enthoven Alain911669Lipsey David911670MiAaPQMiAaPQMiAaPQBOOK996200066003316The other invisible hand2041514UNISA