00992nam--2200337---450 99000583467020331620200720070725.0978-3-639-36682-2000583467USA01000583467(ALEPH)000583467USA0100058346720130423d2011----km-y0itay50------baengUS||||||||001yyAssessing service quality in academic librariesuser perspectiveSajeewanie D. SomaratnaSaarbrückenMüller2011IV, 141 p.22 cm20012001Biblioteche universitarieQualitàValutazioneBNCF027.7SOMARATNA,Sajeewanie D.616783ITsalbcISBD990005834670203316I.2.B. 910239621 L.M.I.2.B.00291885BKUMAAssessing service quality in academic libraries1088449UNISA