00998nam--2200337---450-99000338414020331620100401121358.0978-0-87154-526-80-87154-526-8000338414USA01000338414(ALEPH)000338414USA0100033841420100401d1980----km-y0itay50------baengUS||||||||001yyStreet-level bureaucracydilemmas of the individual in public servicesMichael LipskyNew YorkRussel Sage Fondation1980Servizi socialiGestioneBNCF361.3LIPSKY,Michael607318ITsalbcISBD990003384140203316361.3 LIP 1222282 L.M.361.300256838BKECOCHIARA9020100401USA011207CHIARA9020100401USA011213Street-level bureaucracy1127114UNISA