01060nam--2200385---450-99000278637020331620060721105619.088-200-1419-X000278637USA01000278637(ALEPH)000278637USA0100027863720060721d1992----km-y0itay0103----baitaIT||||||||001yyMarketing servicesLeonard L. Berry e A. Parasuramanprefazione di Alberto GalganoMilanoSperling & Kupferc1992XV, 267 p.21 cmE & M2001E & M2001Marketing Services17084001-------2001Marketing658.8BERRY,Leonard L.40225PARASURAMAN,A.40226ITsalbcISBD990002786370203316P10 650DISTRABKDISTRADISTRA21020060721USA011056Marketing Services17084UNISA