01025nam--2200361---450-99000278282020331620060717145610.00-471-42328-9000278282USA01000278282(ALEPH)000278282USA0100027828220060717d2003----km-y0itay0103----baengUS||||||||001yyBalanced scorecard step-by-step for government and nonprofit agenciesPaul R. NivenHobokenWileyc2003XIV, 305 p.25 cm20012001001-------2001Aziendecontrollo di qualità352.3NIVEN,Paul R.473673ITsalbcISBD990002782820203316P07 685DISTRABKDISTRADISTRA19020060717USA011456Balanced scorecard step-by-step for government and nonprofit agencies996429UNISA