01470nam0-22004811i-450-99000240744020331620081203150839.088-7303-841-7000240744USA01000240744(ALEPH)000240744USA0100024074420050314h2001----|||||||||----------itaIT||||0||||CRMcustomer relationship managementPaul Greenbergedizione italiana a cura di Paola SignoriMilanoApogeocopyr. 2001XVI, 366 p.24 cmBusiness professionalTrad. di Marco Oberto2001Business professional2001CRM at the speed of light53461001-------2001Commercio elettronicoClientela658.812GREENBERG,Paul572486SIGNORI,PaolaITsalbcISBD990002407440203316658.812 GRE 1 (IRA 6 876)13291 E.C.IRA 600179265EG/541966EGBKECODIMECPAOLA9020050314USA011629MARIASEN9020050929USA011842MARIASEN9020050930USA010945DIMEC9020061124USA011451RSIAV19020081203USA011508CRM at the speed of light53461UNISA