01083nam--2200385---450-99000221730020331620050519104144.0000221730USA01000221730(ALEPH)000221730USA0100022173020041126d1980----km-y0itay0103----baengGB||||||||001yyTecniques of discussionA.L. HillLondonEvans Brothers Ltd.198058 p.22 cm20012001001-------2001Lingua ingleseManuali di conversazione428HILL,A.L.569407ITsalbcISBD990002217300203316VII.3.D. 122(iL i II 25)21283 E.C.iL i IIBKGIUSIAV31020041126USA010919SIAV31020041126USA010919SIAV31020041126USA010920COPAT29020050519USA011041Tecniques of discussion1035753UNISA02814nam 2200601Ia 450 991043806750332120200520144314.01-299-19799-X3-8349-3839-410.1007/978-3-8349-3839-8(CKB)2670000000327947(EBL)1030237(OCoLC)826853638(SSID)ssj0000878761(PQKBManifestationID)11514898(PQKBTitleCode)TC0000878761(PQKBWorkID)10837011(PQKB)10176115(DE-He213)978-3-8349-3839-8(MiAaPQ)EBC1030237(PPN)168331942(EXLCZ)99267000000032794720130123d2012 uy 0engur|n|---|||||txtccrDriving innovation in service organizations a study in the German airport industry /Jessica Scheler ; foreword by Kathrin M. Moslein1st ed. 2013.Wiesbaden Springer Gablerc20121 online resource (209 p.)Markt- und Unternehmensentwicklung / Markets and OrganisationsDescription based upon print version of record.3-8349-3406-2 Includes bibliographical references.Systematic Review of the Service Dominant Logic-Literature -- Opportunities and challenges for the German Airport Industry -- Drivers and barriers influencing the ability to innovate in service organizations. -Typology of innovation opponents.With an ever increasing globalization of the economy, rapid technological progress, and intensifying competition, service firms such as airports constantly have to fuel the engine of renewal to keep on prospering. Nevertheless, research is still left with the critical question how service firms can manage their ability to innovate. By applying a resource perspective, Jessica Scheler explores drivers and barriers affecting the ability to innovate in the airport industry. Findings reveal significant categories and deliver valuable findings for academia and managerial practice particularly with regard to leadership issues, organizational structure, and roles of individuals.  .Gabler research.Markets and organisations.AirportsGermanyManagementAirportsTechnological innovationsGermanyAirportsManagement.AirportsTechnological innovations387.7/36658.83Scheler Jessica1058789MiAaPQMiAaPQMiAaPQBOOK9910438067503321Driving innovation in service organizations4203717UNINA