01140nam--2200385---450-99000076403020331620090311174029.00-412-55310-40076403USA010076403(ALEPH)000076403USA01007640320011122d1993----km-y0itay0103----baengGB||||||||001yyMaking quality happena step guide to winning the quality revolutionRoderick M. McNealyLondonChapman & Hall1993X, 196 p24 cm2001Qualità658.562MCNEALY,Roderick M.550115ITsalbcISBD990000764030203316658.562 MCN 1 (IEP VIII 1101)76768 E.C.IEP VIII00201697BKECOPATTY9020011122USA011433PATTY9020020325USA01163820020403USA011724PATRY9020040406USA011653RSIAV39020090311USA011740Making quality happen964393UNISA