01169nam--2200373---450-9900003345602033163-527-29501-10033456USA010033456(ALEPH)000033456USA01003345620010205d2000----km-y0itay0103----baengDE||||||||001yyBusiness process managementmodels, techniques, and empirical studiesWil van der Aalst... [et al] (eds)BerlinSpringer-Verlagc2000VIII, 389 p.ill.24 cmLecture notes in computer science18062001Lecture notes in computer science1806001-------2001AziendaElaboratori Elettronici658.5VAN DER AALST,WilITsalbcISBD990000334560203316001 LNCS (1806)CBS 002503400100100083BKSCITAMI4020010205USA01140620020403USA011641PATRY9020040406USA011623Business Process Management772088UNISA