01200nam0-2200361li-450 99000026581020331620180312154843.01-85739-189-60026581USA010026581(ALEPH)000026581USA01002658120001109d1997----km-y0itay0103----baengGBQuality management and benchmarking in the information sectorresults of recent researchJohn Brockman .... [ et al.] edsLondon [etc.]Bowker Saurcopyr. 1997XVI, 432 p.ill.22 cmbibliotechegran bretagnacontrollo di qualita'0251.Brockman,JohnSistema bibliotecario di Ateneo dell' Università di SalernoRICA990000265810203316025.1 QUA0022409025.100103315BKSCI1998111920001110USA011716ALANDI9020010410USA01100120020403USA011634PATRY9020040406USA011619Quality management and benchmarking in the information sector1502547UNISA