01114nam0-2200361li-450 99000017616020331620180312154900.00-201-56305-30017616USA010017616(ALEPH)000017616USA01001761620001109d1992----km-y0itay0103----baengUSTotal quality managementthree steps to continuous improvementArthur R. Tenner, Irving J. DeToroReading (Mass.) [etc.]Addison-Wesleycopyr. 1992Controllo di qualità658.562.Tenner,Arthur R.21435DeToro,Irving J.Sistema bibliotecario di Ateneo dell' Università di SalernoRICA990000176160203316658.562 TEN0007709BKTEC1996120520001110USA01171320020403USA011625PATRY9020040406USA011613PATRY9020091026USA011425Total quality management1501694UNISA