01191nam2-22003611i-450 99000541068020331620190523094445.01-85898-756-3000541068USA01000541068(ALEPH)000541068USA0120040531d2002----km y1itay5003----baengGB<<3.:>> Quality and behavior of migrantsedited by Klaus F. Zimmermann and Thomas BauerCheltenhamEdward Elgarc2002X, 491 p.25 cm<<The>> international library of critical writings in economics<<An>> Elgar reference collection2001<<The>> international library of critical writings in economics2001<<An>> Elgar reference collection0010005401932001<<The>> economics of migration3MigrazioniBNCF304.82ZIMMERRMANN,Klaus F.BAUER,ThomasITSOL20120104990005410680203316300 304.82 ZIM11695 DISESBKDISESQuality and behavior of migrants1143363UNISA04507nam 22005654a 450 991077734770332120230607214708.01-4175-3312-9(CKB)1000000000000349(EBL)3116915(SSID)ssj0000096503(PQKBManifestationID)11121588(PQKBTitleCode)TC0000096503(PQKBWorkID)10082288(PQKB)11481188(MiAaPQ)EBC3116915(Au-PeEL)EBL3116915(CaPaEBR)ebr10058003(OCoLC)922967006(EXLCZ)99100000000000034920010831d2002 uy 0engur|n|---|||||txtccrAccountability[electronic resource] managing for maximum results /Sam R. LloydMenlo Park, Calif. Crisp Learningc20021 online resource (118 p.)A fifty-minute series bookDescription based upon print version of record.1-56052-647-5 Includes bibliographical references (p. 110).Title -- Copyright -- About the Author -- How to Use This Book -- Preface -- Contents -- PART 1 The Case for Accountability -- Getting Work Done Through Others -- Case Study: Sharing the Workload -- Gathering Feedback -- HOW AM I DOING? -- PART 2 The Manager/Employee Relationship -- Establishing Positive Expectations -- Self-Fulfilling Prophecy -- Case Study: A Negative Self-Fulfilling Prophecy -- Putting Self-Fulfilling Prophecy to Work -- Case Study: A Positive Self-Fulfilling Prophecy -- Creating Rapport -- Using the Pacing Technique -- Improving Listening Skills -- Common Responses and Their Risks -- Diffusing Emotion Through Active Listening -- Listening with Empathy -- Lessening Employee Dependency -- The Cycle of Dependency -- The Downward Spiral -- Promoting Accountability -- Developing Relationship Contracts -- A Valid Contract -- Mutual Agreement -- Mutual Benefit -- Mutual Ability -- Legality -- DRAFT YOUR OWN CONTRACT -- PART 3 Leadership & Management Skills -- Defining Leadership -- Setting Goals to Communicate Your Vision -- Involving Employees to Create Buy-In -- Determining the Action Steps -- Empowering Employees Through Delegating -- Why Is Delegation So Difficult? -- Case Study: Delegating or Dumping? -- Preparing To Delegate -- The Delegation Discussion -- Case Study: Delegating to Empower -- Recovering and Learning from Mistakes -- The Cost of Mishandling Mistakes -- Case Study: One Mistake Leads to Another -- Coaching Employees Through Their Mistakes -- Case Study: A Positive Learning Experience -- PART 4 Communication Tools That Build Accountability -- Matching Personality Type -- The Four Personality Types -- Delegating to Personality Type -- Communicating Win-Win Messages -- Nonassertive -- Aggressive -- Assertive -- Body Language Speaks Volumes -- Case Study: Accountability through Communication -- Giving Strokes to Get Results -- The Need for Attention -- What You Stroke Is What You Get! -- Stroking in the Workplace -- A Recognition Certificate -- Confronting Unacceptable Behavior -- The Positive Side of Confrontation -- Caring Confrontation Formula -- 1 Identify the behavior. -- 2 Identify the tangible effects. -- 3 Identify your own feelings. -- 4 Identify the change you desire. -- Case Study: Antagonizing Co-Workers -- Confrontation Made Easy -- Engage in Active Listening -- Performing a Relationship Audit -- THE RELATIONSHIP AUDIT WORKSHEET -- Discussing the Relationship Audit -- A Sample Relationship Audit Discussion -- Comments about the Sample Discussion -- The Discussion Continues -- Additional Comments -- PART 5 Follow-Up Ideas for Skill Development -- Maintain Your Momentum -- Establish an Action Plan -- Reward Yourself -- Continue to Work at It -- APPENDIX -- Author's Notes on the Case Studies.Fifty-Minute series.Personnel managementResponsibilitySupervision of employeesPersonnel management.Responsibility.Supervision of employees.658.3Lloyd Sam R1485583MiAaPQMiAaPQMiAaPQBOOK9910777347703321Accountability3704786UNINA01173nam0 22003011i 450 UON0007749420231205102416.92788-204-9245-820020107d1995 |0itac50 baitaIT|||| |||||Saggi metodologiciPaolo Ammassaria cura di Angelo SaporitiMilanoAngelic1995365 p.22 cm001UON000670602001 Laboratorio sociologicoTeoria, epistemologia, metodo5Scienze socialiMetodologiaUONC023590FIITMilanoUONL000005300.1Scienze sociali. Filosofia e teoria21AmmassariPaoloUONV050850119982SAPORITIAngeloUONV050851AngeliUONV277541650ITSOL20260116RICASIBA - SISTEMA BIBLIOTECARIO DI ATENEO E ARCHIVIO STORICOUONSIUON00077494SIBA - SISTEMA BIBLIOTECARIO DI ATENEO E ARCHIVIO STORICOSI XIII 031 SI AA 18168 5 031 Saggi metodologici252533UNIOR