02005nam 22004093 450 991104667810332120251121235259.09781439924594(CKB)30832026700041(MiAaPQ)EBC31179700(Au-PeEL)EBL31179700(OCoLC)1428261005(EXLCZ)993083202670004120251121d2024 uy 0engur|||||||||||txtrdacontentcrdamediacrrdacarrierDemocracy's Hidden Heroes Fitting Policy to People and Place1st ed.Philadelphia :Temple University Press,2024.©2024.1 online resource (216 pages)9781439924570 Intro -- Contents -- Acknowledgments -- Part I. The Governance Setting -- 1. Introduction: Embracing Contraries to Create Results -- 2. Governing Where Metrics Meet Mētis -- Part II. Hidden Hero Stories -- 3. Reconciling Bureaucratic and Community Cultures -- 4. Adapting Rules to the Situation at Hand -- 5. Traversing Scales in Assessing Outcomes -- Part III. Lessons for Practice, Policy, and Theory -- 6. Redeeming the Promise of Results Accountability -- 7. Marshaling Hidden Hero Leadership -- Appendix -- Notes -- References -- Index.Democracy's Hidden Heroes tells the story of the local public managers and nonprofit directors who work where bureaucratic hierarchies and community networks meet and often collide.These "hidden heroes" struggle to align universal rules and compliance demands with the unique circumstances facing their organizations and communities.Community-based social servicesCommunity-based social services.361.309794Campbell David C291674MiAaPQMiAaPQMiAaPQ9911046678103321Democracy's Hidden Heroes4469088UNINA