05162nam 22006374a 450 991101966340332120200520144314.09786610410996978111920114411192011449781280410994128041099X97804717814930471781495(CKB)1000000000355443(EBL)255565(OCoLC)71839844(SSID)ssj0000217035(PQKBManifestationID)12022038(PQKBTitleCode)TC0000217035(PQKBWorkID)10202201(PQKB)10843692(MiAaPQ)EBC255565(Perlego)2772477(EXLCZ)99100000000035544320050802d2006 uy 0engur|n|---|||||txtccrOutsourcing a guide to-- selecting the correct business unit-- negotiating the contract-- maintaining control of the process /Steven M. Bragg2nd ed.Hoboken, N.J. John Wileyc20061 online resource (401 p.)Includes index.9780471676263 0471676268 OUTSOURCING: A Guide to...Selecting the Correct Business Unit...Negotiating the Contract...Maintaining Control of the Process; CONTENTS; PREFACE; ABOUT THE AUTHOR; Chapter 1: Strateguy Of Outsourcing; OVERVIEW OF OUTSOURCING; OUTSOURCING RISKS; INITIATING OUTSOURCING; COMPANIES THAT TAKE OVER OUTSOURCED FUNCTIONS; SUMMARY; Chapter 2: Outsourcing A Function; HOW TO FIND AN OUTSOURCING SUPPLIER; EVALUATING POTENTIAL OUTSOURCING SUPPLIERS; COST OF THE OUTSOURCING RELATIONSHIP; PERSONNEL ISSUES; TRANSITION ISSUES; RELATIONS WITH THE OUTSOURCING PARTNERMEASURING THE SERVICE LEVEL OF EACH OUTSOURCED FUNCTIONSUMMARY; Chapter 3: Contractual Issues; CONSTRUCTING THE CONTRACT; CONTRACT CLAUSES; FUNCTION-SPECIFIC CONTRACTUAL ISSUES; SUMMARY; Chapter 4: Managing The Supplier; FUNCTIONAL COORDINATOR; LEGAL MANAGEMENT; OUTSOURCING ADVISORY COMMITTEE; OUTSOURCING SPONSOR; MANAGEMENT OF SPECIFIC FUNCTIONAL AREAS; MANAGEMENT OF INTERNATIONAL SUPPLIERS; SUMMARY; Chapter 5: Terminating The Outsourcing Arrangement; TERMINATION SCENARIOS; TERMINATION AVOIDANCE; GENERAL TERMINATION ISSUES; FUNCTION-SPECIFIC TERMINATION ISSUES; SUMMARYChapter 6: Accounting For The Outsourced CompanyIMPACT ON DATA COLLECTION; IMPACT ON FINANCIAL REPORTING; IMPACT ON CONTROLS; IMPACT ON PERFORMANCE MEASUREMENT; IMPACT ON TRANSACTIONS; SUMMARY; Chapter 7: Outsourcing The Accounting Function; ADVANTAGES AND DISADVANTAGES; TRANSITION ISSUES; CREATING CONTROL POINTS; MEASURING THE OUTSOURCED FUNCTION; POTENTIAL CUSTOMER SERVICE ISSUES; SUMMARY; Chapter 8: Outsourcing Computer Services; ADVANTAGES AND DISADVANTAGES; TRANSITION ISSUES; CREATING CONTROL POINTS; MEASURING THE OUTSOURCED FUNCTION; POTENTIAL CUSTOMER SERVICE ISSUES; SUMMARYChapter 9: Outsourcing The Customer Service FunctionADVANTAGES AND DISADVANTAGE; CONTRACT-SPECIFIC ISSUES; TRANSITION ISSUES; CREATING CONTROL POINTS; MEASURING THE OUTSOURCED FUNCTION; POTENTIAL CUSTOMER SERVICE ISSUES; SUMMARY; Chapter 10: Outsourcing The Engineering Function; ADVANTAGES AND DISADVANTAGES; TRANSITION ISSUES; CREATING CONTROL POINTS; MEASURING THE OUTSOURCED FUNCTION; POTENTIAL CUSTOMER SERVICE ISSUES; SUMMARY; Chapter 11: Outsourcing The Human Resources Function; ADVANTAGES AND DISADVANTAGES; TRANSITION ISSUES; CREATING CONTROL POINTS; MEASURING THE OUTSOURCED FUNCTIONPOTENTIAL CUSTOMER SERVICE ISSUESSUMMARY; Chapter 12: Outsourcing The Logistics Function; ADVANTAGES AND DISADVANTAGES; TRANSITION ISSUES; CREATING CONTROL POINTS; MEASURING THE OUTSOURCED FUNCTION; POTENTIAL CUSTOMER SERVICE ISSUES; SUMMARY; Chapter 13: Outsourcing The Maintenance And Janitorial Functions; ADVANTAGES AND DISADVANTAGES; TRANSITION ISSUES; CREATING CONTROL POINT; MEASURING THE OUTSOURCED FUNCTION; SUMMARY; Chapter 14: Outsourcing The Manufacturing Function; ADVANTAGES AND DISADVANTAGES; TRANSITION ISSUES; CREATING CONTROL POINTS; MEASURING THE OUTSOURCED FUNCTIONPOTENTIAL CUSTOMER SERVICE ISSUES""As companies in growing numbers look to outsource functions not related to their core competencies, Bragg's work provides an excellent road map. Demonstrating a firm grasp of the topic, he intelligently walks the reader through the maze, analyzing all aspects of the process (including whether the function should or should not be outsourced). This is a must-read for both novices and veterans alike."" --Mary S. Schaeffer Editorial Director and Publisher Accounts Payable Now & Tomorrow""Steve Bragg's Outsourcing gives business decision-makers the insights needed to make the case forContracting outContracting out.658.4/058Bragg Steven M472801MiAaPQMiAaPQMiAaPQBOOK9911019663403321Outsourcing4417512UNINA