02566nam 2200445 a 450 991100680390332120130608132059.01-5231-0882-7(CKB)3810000000287760(WaSeSS)Ind00062369(EXLCZ)99381000000028776020130608d2012|||| || |engur|||||||||||Guidebook for airport irregular operations (IROPS) contingency planning[electronic resource] /J. Michael Nash ... [et al.]Washington, D.C. Transportation Research Boardc20121 online resource (xii, 244 p.)ACRP Report,1935-9802 ;650-309-21385-1 Includes bibliographical references.Introduction -- Executive buy in and get organized -- Document current situation -- Establish procedures to cooperate -- Review, update, and training -- Consolidated cooperation actions during an event -- Capturing lessons learned and updating plans -- SummaryACRP Report 65: Guidebook for Airport Irregular Operations (IROPS) Contingency Planning is a practical guidebook for commercial passenger service airports of all sizes to develop, continually evaluate, and update their contingency plans for procedures pertaining to IROPS that may cause significant disruptions to customers. This guidebook assists aviation system partners in improving their response to customer care during a broad array of IROPS conditions and with step by step templates for the preparation of contingency plans that include necessary communications, collaboration, and coordination to address customer needs. A specific focus on the needs of smaller airports has been included in the development of the guidebook.ACRP report ;65.AirportsUnited StatesManagementAirportsUnited StatesDecision makingAirportsUnited StatesTraffic controlAirportsManagement.AirportsDecision making.AirportsTraffic control.387.7/360684Nash J. Michael1824096Airport Cooperative Research Program.National Research Council (U.S.).Transportation Research Board.United States.Federal Aviation Administration.WaSeSSWaSeSSBOOK9911006803903321Guidebook for airport irregular operations (IROPS) contingency planning4391155UNINA