02790oam 2200613zu 450 991100478220332120251214174050.0978661177031097816219835901621983595978128177031812817703109780814427262081442726X(CKB)111086906304760(SSID)ssj0000173790(PQKBManifestationID)12055319(PQKBTitleCode)TC0000173790(PQKBWorkID)10165057(PQKB)11005718(MiAaPQ)EBC4947808(Au-PeEL)EBL4947808(CaONFJC)MIL177031(OCoLC)1024262269(CaSebORM)0814407099(EXLCZ)9911108690630476020160829d2003 uy engurcn####|||||txtccrHow to design, implement, and interpret an employee survey1st edition[Place of publication not identified]AMACOM20031 online resource (xi, 317 p. ; )1 CD-ROM (4 3/4 in.)Bibliographic Level Mode of Issuance: Monograph9780814407097 0814407099 Employee opinion is the most important barometer of employment conditions at any company. But marshalling hundreds (or thousands) of individual perceptions into a cohesive workplace inititative demands an organized approach. McConnell presents a practical start-to-finish methodology for getting the most out of an employee opinion survey, from determining what conditions to survey to completion of follow-up procedures. Adaptable to any purpose and organization, McConnell's proven strategies cover: Do's and don'ts of question design Selecting response type (multi-choice, rating scales, etc.) Practical methods for ensuring validity and reliability Survey administration Additional chapters cover the nuts and bolts of implementation, communicating with employees about the survey, and how to score, group, and report survey results. Not least, this crucial book shows how to use survey results as a springboard to improved management/employee communication, working conditions, and productivity. CD-ROM included.CommerceHILCCBusiness & EconomicsHILCCMarketing & SalesHILCCElectronic books. localCommerceBusiness & EconomicsMarketing & Sales658.3/14/0723McConnell John H.67403PQKBBOOK9911004782203321How to design, implement, and interpret an employee survey4392900UNINA