03938nam 2200565I 450 991097271060332120240508115736.097815230959191523095911(CKB)4100000006371533(Safari)9781523095919(OCoLC)1052786162(OCoLC)on1052786162(MiAaPQ)EBC5500283(CaSebORM)9781523095919(FR-PaCSA)88861572(FRCYB88861572)88861572(Perlego)1248505(EXLCZ)99410000000637153320180918d2018 uy 0engurunu||||||||txtrdacontentcrdamediacrrdacarrierWhy people don't believe you building credibility from the inside out /Rob JollesFirst edition.Oakland, CA :Berrett-Koehler Publishers,[2018]©20181 online resource (1 volume) illustrations9781523095896 152309589X Includes bibliographical references and index.Intro -- Cover -- Title Page -- Copyright Page -- Dedication -- Contents -- Foreword -- Preface -- Introduction: It's Not the Words -- It's the Tune -- Chapter 1: Believing in Yourself -- Chapter 2: Fear and Response -- Chapter 3: Getting Others to Believe You -- Chapter 4: stepping Up Your Game -- Chapter 5: Putting a Lion in Your Heart -- Chapter 6: Positivity! -- Chapter 7: The Politics of success -- Conclusion: Moving beyond Hope -- Suggested Readings -- Acknowledgments -- Index -- About the Author -- About Jolles Associates, Inc.For some, projecting confidence and credibility is second nature. For others, it seems like a foreign language they'll never learn – until now. Rob Jolles delivers down-to-earth solutions for anyone looking to enhance the most basic need of all; to be believed. He leverages his over 30 years of experience to equip readers with empowering and practical tools for achieving business and social success. Jolles argues that credibility is as much about attitude as it is about aptitude. So-called “soft skills” like pitch, pace, and tone of voice, are actually some of the most crucial factors in determining how people perceive us. As he puts it, “it's not the words, it's the tune” that really makes us memorable and credible. This book is about finding the necessary magic to help others believe you. It requires an unshakable belief in yourself, so Jolles starts there. With that as a solid foundation, you can move on to the specific tactics and practices that will make you credible and convincing. But these can be tough to practice in the face of the inevitable setbacks we all face, so he also offers advice on maintaining courage and confidence when doubt naturally creeps in. And he concludes with a discussion of sustaining your newfound credibility for the long haul. There isn't a soul on earth who hasn't questioned themselves at some point. And most of us are just one or two brutal rejections away from questioning all that we are. Why People Don't Believe You helps readers cultivate a robust mental framework and a set of what Jolles calls “performance skills” to tackle these doubts. You are good enough –and after reading this stirring book, you'll be ready to make the world believe that as well. Why people do not believe youBusiness communicationInterpersonal communicationBusiness communication.Interpersonal communication.650.1/3BUS007000bisacshJolles Robert L.1957-1625823Tracy BrianUMIUMIBOOK9910972710603321Why people don't believe you4341061UNINA