03147nam 2200577 a 450 991096652020332120251117095349.01-61300-154-1(CKB)2550000000100247(EBL)3116785(SSID)ssj0000659352(PQKBManifestationID)12257959(PQKBTitleCode)TC0000659352(PQKBWorkID)10695551(PQKB)10218701(MiAaPQ)EBC3116785(BIP)34511068(EXLCZ)99255000000010024720110321d2011 uy 0engurcn|||||||||txtccrUtility management for water and wastewater operators /Frederick Bloetscher1st ed.Denver, Colo. American Water Works Association20111 online resource (495 p.)Description based upon print version of record.1-58321-823-8 Includes bibliographical references and index.""UTILITY MANAGEMENT FOR WATER AND WASTEWATER OPERATORS""; ""Table of Contents""; ""About the Author""; ""Acknowledgments""; ""Preface""; ""Introduction""; ""Regulations Affecting Water and Wastewater Operations""; ""Water and Wastewater Operations""; ""Planning for Operations and Maintenance of Assets""; ""Employment Rules and Managing Employees""; ""Supervision of Operations""; ""Management of the Utility""; ""Utility Planning""; ""Developing the Capital Improvement Plan""; ""Capital Construction""; ""Capital Funding Mechanisms""; ""Cost of Service Delivery""""Methods for the Establishment of Rates, Fees, and Charges""""Financial Policies and Evaluations of Financial Health of the Utility""; ""Customer Service and Public Relations""; ""Public Responsibility""; ""Index""The book gives you an excellent understanding of the responsibilities and functions of the water or wastewater utility manager. You'll get methods, techniques, step-by-step plans, and more to shorten your learning curve and help you in your new position in water or wastewater utility management. This book introduces water utility management principles and practices to new managers, as well as anyone who wishes to move into utility management. The book explains the organization, management, and function of water and wastewater systems; regulations, operations and governance; capital funding, fees, and rates; and personnel, finance, customer service, planning, and public responsibility. Includes a CD containing the appendixes.WaterworksWater utilitiesManagementWater-supplySewerageWaterworks.Water utilitiesManagement.Water-supply.Sewerage.363.6/1068Bloetscher Frederick1671353MiAaPQMiAaPQMiAaPQBOOK9910966520203321Utility management for water and wastewater operators4466730UNINA