03476nam 2200709Ia 450 991096293010332120200520144314.09786610969128978030917932403091793279781280969126128096912197803091112940309111293(CKB)1000000000479042(EBL)3378283(SSID)ssj0000252088(PQKBManifestationID)11939270(PQKBTitleCode)TC0000252088(PQKBWorkID)10176675(PQKB)10908165(Au-PeEL)EBL3378283(CaPaEBR)ebr10194186(CaONFJC)MIL96912(OCoLC)923277517(MiAaPQ)EBC3378283(Perlego)4736364(EXLCZ)99100000000047904220070927d2007 uy 0engur|n|---|||||txtccrStrategic management of information and communication technology the United States Air Force experience with Y2K /Mark Haselkorn, principal investigator ; Policy and Global Affairs, Computer Science and Telecommunications Board Division on Engineering and Physical Sciences, National Research Council of the National Academies1st ed.Washington, D.C. National Academies Pressc20071 online resource (xiii, 128 pages)Description based upon print version of record.9780309111287 0309111285 Includes bibliographical references (p. 117-121).""Front Matter""; ""PREFACE""; ""CONTENTS""; ""SUMMARY""; ""Chapter 1 Background""; ""Chapter 2 Managing ICT Complexity""; ""Chapter 3 Aligning Organizational and ICT Strategies""; ""Chapter 4 Managing ICT Risk""; ""Chapter 5 Technology Risk as a Socially Embedded Issue""; ""REFERENCES""; ""APPENDIX A: REFERENCES TO WORKSHOP DISCUSSIONS ANDINTERVIEWS""; ""APPENDIX B: ABBREVIATIONS AND ACRONYMS""; ""APPENDIX C: BIOGRAPHICAL INFORMATION ON THE PRINCIPAL INVESTIGATOR""Although Y2K did not result in major disruptions, the event is a rich source of critical lessons for strategic management of information and communication technology (ICT), many of which apply to large organizations today. Using a case study approach, this report describes lessons learned from the response of the Air Force to Y2K and makes recommendations for managing ICT complexity, aligning organizational and ICT strategies, and minimizing risk.Year 2000 date conversion (Computer systems)United StatesSoftware maintenanceUnited StatesStrategic planningUnited StatesYear 2000 date conversion (Computer systems)Software maintenanceStrategic planning358.400973Haselkorn Mark P1810514National Research Council (U.S.).Computer Science and Telecommunications Board.National Research Council (U.S.).Policy and Global Affairs.National Research Council (U.S.).Division on Engineering and Physical Sciences.MiAaPQMiAaPQMiAaPQBOOK9910962930103321Strategic management of information and communication technology4361875UNINA