03623nam 2200625Ia 450 991096124520332120251116190954.01-136-39353-61-281-01429-X97866110142920-08-049579-6(CKB)1000000000350468(EBL)296805(OCoLC)437182164(SSID)ssj0000300252(PQKBManifestationID)11212883(PQKBTitleCode)TC0000300252(PQKBWorkID)10252090(PQKB)10680023(MiAaPQ)EBC296805(Au-PeEL)EBL296805(CaPaEBR)ebr10378828(CaONFJC)MIL101429(EXLCZ)99100000000035046820030407d2004 uy 0engur|n|---|||||txtccrIntroducing management a development guide2nd ed. /Kate William and Bob Johnson.Amsterdam ;London Elsevier/Butterworth-Heinemann20041 online resource (361 p.)Previous ed.: / Bob Johnson. 1999.0-7506-5920-3 Includes bibliographical references and index.Cover; Introducing Management; Copyright; Contents; Preface; Learning Structure; Section 1: Managing in Context; Chapter 1. Achieving results; Chapter 2. Managing resources; Chapter 3. Focusing on customers; Chapter 4. Understanding the culture; Chapter 5. Understanding the environment; Section 2: Managing People; Chapter 6. Motivating people; Chapter 7. Leading and delegating; Chapter 8. Managing teams; Chapter 9. Improving performance; Chapter 10. Managing change; Section 3: Managing Activities; Chapter 11. Changing inputs into outputs; Chapter 12. Meeting customer needsChapter 13. Planning, organizing and controlling workChapter 14. Managing the workplace; Chapter 15. Making improvements; Section 4: Managing Information; Chapter 16. Solving problems and making decisions; Chapter 17. Recording, storing and retrieving information; Chapter 18. Principles of effective communication; Chapter 19. Communicating effectively - in writing; Chapter 20. Communicating effectively - face-to-face; Section 5: Managing Resources; Chapter 21. Financial information and management control; Chapter 22. Understanding financial accounts; Chapter 23. Preparing and using budgetsChapter 24. Managing and controlling costs and resourcesAnswers to review questions; Glossary; IndexA concise and easy-to-read summary of the principles and practice of management for team leaders and line managers. Introducing Management defines the scope of the management task and breaks it down to clarify and explain the full range of management responsibilities: Managing in Context - an introduction to the management role, setting it in the context of the whole organization and responsibilities for the new manager; Managing People - how to motivate people, lead and delegate and manage teams to improve performance and successfully manage chManagementExaminationsStudy guidesIndustrial managementExaminationsStudy guidesManagementExaminationsIndustrial managementExaminations658Williams Kate306688Johnson Bob1947-1873828MiAaPQMiAaPQMiAaPQBOOK9910961245203321Introducing management4484079UNINA