03073nam 2200673 a 450 991095745330332120200520144314.09781621983361162198336697808144178430814417841(CKB)2550000000079355(EBL)838310(OCoLC)773565443(SSID)ssj0000590416(PQKBManifestationID)12180876(PQKBTitleCode)TC0000590416(PQKBWorkID)10671450(PQKB)10625159(Au-PeEL)EBL838310(CaPaEBR)ebr10527260(CaSebORM)9780814417836(MiAaPQ)EBC838310(OCoLC)870676337(OCoLC)ocn870676337(Perlego)727801(FR-PaCSA)88811041(FRCYB88811041)88811041(EXLCZ)99255000000007935520110819d2012 uy 0engur|n|---|||||txtccrThe first-time manager /Loren B. Belker, Jim McCormick, and Gary S. Topchik6th ed.New York AMACOM20121 online resource (241 p.)Includes index.9780814417836 0814417833 The road to management -- Starting out -- Building trust and confidence -- Show your appreciation -- Being an active listener -- The new manager's job and pitfalls to avoid -- Dealing with your superiors -- Choosing a managerial style of your own -- Building a team dynamic -- Managing problem employees -- Hiring and interviewing -- Training team members -- Managing change : dealing with resistance -- Disciplining the employee -- "Oh my God! I can't fire anyone!" -- Having a legal awareness -- No secrets -- The human resources department -- The current state of loyalty -- Is there such a thing as motivation? -- Understanding risk inclination -- Encouraging initiative and innovation -- Improving outcomes -- The generation gap -- Writing job descriptions -- Doing performance appraisals -- Salary administration -- Having emotional intelligence -- Developing a positive self-image -- Managing your own time -- The written word -- The grapevine -- Your best friend : delegation -- A sense of humor -- Managing, participating in, and leading meetings -- Taking center stage : the role of public speaking in your career -- Coping with stress -- Having balance in your life -- A touch of class.More than a quarter of a million copies sold!Supervision of employeesOffice managementSupervision of employees.Office management.658.3/02Belker Loren B1794792McCormick Jim1794793Topchik Gary S1794794MiAaPQMiAaPQMiAaPQBOOK9910957453303321The first-time manager4335762UNINA