03428nam 2200721Ia 450 991095623730332120251117072536.01-351-55560-X1-351-55561-81-315-09027-91-282-29680-997866122968021-4200-8421-6(CKB)1000000000817045(EBL)565921(OCoLC)664233764(SSID)ssj0000305260(PQKBManifestationID)11256760(PQKBTitleCode)TC0000305260(PQKBWorkID)10286135(PQKB)11020941(MiAaPQ)EBC565921(Au-PeEL)EBL565921(CaPaEBR)ebr10333363(CaONFJC)MIL229680(OCoLC)1005607902(OCoLC-P)1005607902(FlBoTFG)9781315090276(OCoLC)1332520028(FINmELB)ELB159529(EXLCZ)99100000000081704520090709d2009 uy 0engur|||||||||||txtccrOrganizational assessment and improvement in the public sector /Kathleen M. Immordino1st.New York CRC Press20091 online resource (254 p.)American Society for Public Administration book series on public administration & public policyPreviously issued in print: Boca Raton: Auerbach, 2008.1-4200-8420-8 Includes bibliographical references and index.Front cover; Contents; Prologue; Foreword; Acknowledgments; About the Author; Chapter 1. Organizational Assessment and the Public Sector; Chapter 2. Assessment as a Communication Process; Chapter 3. Applying Assessment Practices in the Public Sector; Chapter 4. The Public Sector Assessment and Improvement Model; Chapter 5. Implementing a Self-Assessment Program; Chapter 6. Assessment, Improvement, and the Process of Organizational Change; Chapter 7. Case Studies and Best Practices in Assessing Public Sector Organizations; Chapter 8. The Future of AssessmentAppendix A: The Public Sector Assessment and Improvement ModelAppendix B: The Public Sector Assessment and Improvement Model-Short Form; Appendix C: Exercises; Appendix D: Tools for Organizational Change Efforts; Glossary; Bibliography; Index; Back coverIn order to implement an integrated cycle of assessment, planning, and improvement, government agencies need a framework for organizational assessment that speaks to their unique needs. This book provides those who manage or work in government with an understanding of and a methodology for assessment.Public administration and public policy.Organizational effectivenessUnited StatesEvaluationAdministrative agenciesUnited StatesManagementEvaluationOrganizational effectivenessEvaluation.Administrative agenciesManagementEvaluation.352.3/5Immordino Kathleen M1876948American Society for Public Administration.MiAaPQMiAaPQMiAaPQBOOK9910956237303321Organizational assessment and improvement in the public sector4488876UNINA