05519nam 22007814a 450 991087752210332120200520144314.09786610450022978111919701011191970159781280450020128045002997804700471940470047194(CKB)1000000000356917(EBL)258837(OCoLC)475974782(SSID)ssj0000116193(PQKBManifestationID)11140897(PQKBTitleCode)TC0000116193(PQKBWorkID)10032392(PQKB)11199769(MiAaPQ)EBC258837(CaSebORM)9780470044476(OCoLC)402405636(OCoLC)ocm402405636 (EXLCZ)99100000000035691720060201d2006 uy 0engur|n|---|||||txtccrBusiness intelligence competency centers a team approach to maximizing competitive advantage /Gloria J. Miller, Dagmar Brautigam, Stefanie V. Gerlach1st editionHoboken, N.J. John Wiley & Sons, Inc.c20061 online resource (222 p.)Wiley and SAS Business Series ;v.8Description based upon print version of record.9781119090335 1119090334 9780470044476 0470044470 Includes bibliographical references and index.Business Intelligence Competency Centers: A Team Approach to Maximizing Competitive Advantage; About the Authors; About the Contributors; Contents; Foreword; Preface; Acknowledgments; Chapter 1: Introduction; Overview; Business Intelligence as a Competitive Differentiator; Business Intelligence Competency Center; Summary; Endnotes; Chapter 2: Business Intelligence in the Organization; Overview; General Findings of the Survey; Business Intelligence Competency Centers; Summary; Chapter 3: Primary Functions of the Business Intelligence Competency Center; OverviewFunctional Areas Inside the BICCDetailed Checklist for the Functional Areas in the BICC; Related Functional Areas; Summary; Chapter 4: Planning a Business Intelligence Competency Center: Using the Information Evolution Model; Overview; Four Critical Dimensions of the Information Evolution Model; Five Levels of Maturity in the Information Evolution Model; Defining the BI Strategy; Summary; Endnotes; Chapter 5: Human Capital; Overview; Staffing the Business Intelligence Competency Center; Summary; Chapter 6: Knowledge Processes; OverviewKnowledge Processes in the Business Intelligence Competency Center's Functional AreasSummary; Chapter 7: Culture; Overview; Organizational Setup and Funding; Performance Metrics; Knowledge Management; Change Management; Summary; Endnotes; Chapter 8: Infrastructure; Overview; Considerations from a BICC Perspective; Business Intelligence Infrastructure Selection Criteria; Road Map to Implementing a BI Infrastructure; Summary; Chapter 9: Setting Up and Ensuring Ongoing Support; Overview; Setup Process in Detail; Working with Software Vendors; Summary; Endnote; Chapter 10: Cases from the FieldInsurance, South Africa: Mutual & Federal Defines Business Intelligence StrategyPublic Administration, Italy: CSI-Piemonte Manages Growth with a Business Intelligence Competency Center; Banking, Belgium: KBC Benefits from an SAS Business Intelligence Competency Center; Banking, South Africa: Competency Center Drives Return on BI Investments at Nedbank; Summary; Endnote; Chapter 11: Ten Recommendations for a Highly Effective Business Intelligence Competency Center; Have a Vision for Business Intelligence; Create a Joint Venture Between Business and Information TechnologyIt's a Process, Not a ProjectMaintain Clear Vision, Concrete Objectives; Integrate and Consolidate; Practice Effective Change Management; Carry Out Staff Induction, Training, Development; Deliver Ongoing Value; Ensure the Infrastructure's Depth and Breadth; Use a Multidimensional Approach; Appendix A: List of Abbreviations; Appendix B: Additional Roles; IndexTransform data into action for competitive advantage""The knowledge assets of an organization are becoming increasingly important for competitive advantage, and therefore, the way in which knowledge is created, renewed, and communicated is critical. This book provides practical insights into how this may be achieved through the establishment of a Business Intelligence Competency Centre and is a valuable read for 'information professionals.'""--Bill Sturman, Information Architecture Project Manager The Open University, United Kingdom""BI is more than technology and projects.Wiley and SAS Business SeriesBusiness intelligenceManagementKnowledge managementStrategic planningBusiness intelligenceManagement.Knowledge management.Strategic planning.658.4/72Miller Gloria J1343720Brautigam Dagmar1762406Gerlach Stefanie Virginia1969-1762407MiAaPQMiAaPQMiAaPQBOOK9910877522103321Business intelligence competency centers4202325UNINA