04258nam 22006855 450 991086918120332120240630052229.09783031515248(electronic bk.)978303151523110.1007/978-3-031-51524-8(MiAaPQ)EBC31503997(Au-PeEL)EBL31503997(CKB)32569128200041(DE-He213)978-3-031-51524-8(EXLCZ)993256912820004120240625d2024 u| 0engurcnu||||||||txtrdacontentcrdamediacrrdacarrierMastering the Travel Intermediaries Origins and Future of Global Distribution Systems, Travel Management Companies, and Online Travel Agencies /by Ben Vinod1st ed. 2024.Cham :Springer Nature Switzerland :Imprint: Springer,2024.1 online resource (500 pages)Management for Professionals,2192-810XPrint version: Vinod, Ben Mastering the Travel Intermediaries Cham : Springer,c2024 9783031515231 An Introduction to Travel Intermediaries -- Origins of the Global Distribution Systems (1925 – 1983) -- GDS: Platform Power (1984 – 1995) -- GDS: The Internet, New Channels and Transparency (1996 – 2011) -- Scale Matters: GDS Air Shopping -- GDS: The Turbulent Years (2012 – Present) -- The Impact of Evolving Business Models on Global Distribution Systems -- A Fast Response System: Airline Shopping in a NDC World -- Offer Management, Dynamic Pricing, and Order Management -- Origins of Online Travel Agencies -- Hotel Bookings and the Dominance of the OTAs -- Customer Trust and NDC -- The Impact of Emerging Technologies on Intermediaries -- Future State.This book chronicles the role of travel intermediaries: global distribution systems (GDS), travel management companies (TMC), and online travel agencies (OTA) in the distribution of travel products. The book covers the historical development of these intermediaries and explores their current state and future prospects. Almost six decades after the introduction of computerized reservations systems and four decades after the introduction of Global Distribution Systems that allowed travel agents to make automated airline bookings, the distribution of air products is amid a major transition. A fundamental change is pricing power, which shifts from the GDSs to the airlines for the indirect channel. These changes are driven by advancements in technology, market economics, and airline cost controls, leading to the emergence of new revenue models that will permanently alter the landscape of air distribution. As a result, travel intermediaries are experiencing the effects of these turbulent times and must adopt innovative approaches and initiatives to adapt and transform their business models rather than maintaining the status quo. In addition to the ongoing transformation, over the next decade, the advancements in emerging technologies like blockchain and decentralized digital identity will further revolutionize the distribution landscape across all sectors of the travel industry.Management for Professionals,2192-810XTourismManagementElectronic commerceTechnological innovationsSales managementRetail tradeTourism ManagementE-BusinessInnovation and Technology ManagementSales and DistributionTrade and RetailTourism.Management.Electronic commerce.Technological innovations.Sales management.Retail trade.Tourism Management.E-Business.Innovation and Technology Management.Sales and Distribution.Trade and Retail.338.4791Vinod Ben846436MiAaPQMiAaPQMiAaPQ9910869181203321Mastering the Travel Intermediaries4170573UNINA