02194nam 22005414a 450 991082886840332120200520144314.00-8144-2723-5(CKB)111086906306828(EBL)3001777(SSID)ssj0000272447(PQKBManifestationID)11188821(PQKBTitleCode)TC0000272447(PQKBWorkID)10305450(PQKB)11439010(MiAaPQ)EBC3001777(Au-PeEL)EBL3001777(CaPaEBR)ebr10075565(OCoLC)929146579(EXLCZ)9911108690630682820030428d2003 uy 0engurcn|||||||||txtccrWinning behavior what the smartest, most successful companies do differently /Terry R. Bacon and David G. Pugh1st ed.New York Amacomc20031 online resource (367 p.)Description based upon print version of record.0-8144-7163-3 Includes bibliographical references and index.""Contents""; ""Preface""; ""Acknowledgments""; ""1 THE FINAL FRONTIER""; ""2 WE WILL ASSIMILATE YOU""; ""3 YOU ARE HOW YOU BEHAVE""; ""4 THE FOUR WAYS TO CREATE BEHAVIORAL DIFFERENTIATION""; ""5 THE GOLD STANDARDS IN BEHAVIORAL DIFFERENTIATION""; ""6 RANDOM ACTS OF KINDNESS""; ""7 EXCEPTIONAL VALUES""; ""8 LIVING THE PROMISE""; ""9 THE ENGINES THAT DRIVE BEHAVIORAL DIFFERENTIATION""; ""10 WHY SOUTHWEST AIRLINES SOARS: B2C BEHAVIORAL DIFFERENTIATION""; ""11 SEARCHING FOR STARS: B2B BEHAVIORAL DIFFERENTIATION""; ""12 CREATING AND SUSTAINING BEHAVIORAL DIFFERENTIATION""; ""Index""Organizational behaviorOrganizational effectivenessOrganizational behavior.Organizational effectiveness.658Bacon Terry R1627324Pugh David G(David George),1944-1627323MiAaPQMiAaPQMiAaPQBOOK9910828868403321Winning behavior4015850UNINA