05496nam 22007094a 450 991082886720332120200520144314.01-138-43599-61-136-35090-X1-281-02255-197866110225560-08-052018-9(CKB)111086906311038(EBL)298034(OCoLC)191035176(SSID)ssj0000265200(PQKBManifestationID)11195049(PQKBTitleCode)TC0000265200(PQKBWorkID)10293763(PQKB)10882079(Au-PeEL)EBL298034(CaPaEBR)ebr10175525(CaONFJC)MIL102255(MiAaPQ)EBC298034(EXLCZ)9911108690631103820020125d2002 uy 0engur|n|---|||||txtccrUniting North American business NAFTA best practices /Jeffrey D. Abbott, Robert T. Moran2nd ed.Amsterdam ;Boston Butterworth-Heinemannc20021 online resource (241 p.)Managing cultural differences seriesDescription based upon print version of record.0-585-46295-X 0-87719-384-3 Includes bibliographical references and index.Front Cover; Uniting North American Business: Nafta Best Practices; Copyright Page; Contents; Managing Cultural Differences Series Preface; Acknowledgments; Introduction; 1. NAFTA: Beginning and Update; The NAFTA Beginning; Chronology of Free Trade Agreement (FTA) and North American Free Trade Agreement (NAFTA); NAFTA in Summary; The NAFTA Challenge; An Overview of the Effects of NAFTA; Summary; 2. NAFTA: Globalization and Society; Economic Origins of NAFTA; Drivers of Globalization; NAFTA and Globalization; Does Globalization Really Exist?; NAFTA Trade Imbalances: Common ConcernsCorporate Job LossesEffect on the Mexican Economy; The Ethicality of NAFTA; The Digital Divide; Immigration; ¿Hacía Donde Nos Vamos? (Where Are We Heading?); The Brave New World of NAFTA?; 3. Understanding NAFTA's Cultures and Cultural Values; The Interconnected and Interdependent Nature of Free Trade; Culture; Ethnocentrism and Stereotyping; International Customs Survey; Understanding Other Management Cultures; Dimensions of National Culture; Areas of Cultural Variance Between Mexico and U.S./Canada Managerial Behaviors; Expanded Discussion of NAFTA Management TraitsNAFTA Management InsightsWhy Cross-Cultural Training Should Be in Our Schools; Summary; 4. Competencies of Effective NAFTA Managers; Working Globally; Trivial Pursuit; Women and NAFTA; Should the Boss Stay Home?; Providing Feedback; Handling Two Swords at the Same Time; Making Speeches to Multicultural Audiences; Empathy; A Checklist; Negotiating Profiles; Profile of Canadian Negotiators; Profile of American Negotiators; Profile of Mexican Negotiators; Conclusion; 5. NAFTA Best Practices Case Studies; NAFTA Best Practice One: Fosters a Spirit of Community Volunteerism Within Local EmployeesNAFTA Best Practice Two: Stimulating the Development of Flexible Labor Markets and World Class SuppliersNAFTA Best Practice Three: Creating a Customer Service Culture; NAFTA Best Practice Four: Investing in Education; NAFTA Best Practice Five: Commitment to Integrity; NAFTA Best Practice Six: Effective Management of Multicultural Virtual Work Teams; NAFTA Best Practice Seven: Identifies and Strengthens Cultural Synergies; NAFTA Best Practice Eight: Integrates Local Networks into the Global Economy; NAFTA Best Practice Nine: Inculcates Universal Cultural Values Across National BoundariesNAFTA Best Practice Ten: Small Firms Integrating into the NAFTA EconomySummary; 6. NAFTA and the New Economy: Rising Social Inequality; Historical Sources of Inequality; Success Yields More Choices; The Tyranny of Small Decisions; Conclusion; 7. Building Consensus to Make NAFTA Work: The Logic of Failure; What Is the Real Goal of NAFTA?; Trust and Social Capital; Cultural Synergies Must Be Found; NAFTA Needs Cross-Border, Cross-Cultural Networks; Consensus Needed; Are NAFTA and Free Trade Open for Discussion?; NAFTA Can Become a Virtual TeamVirtual Teams Could Help Create Trust and Social Capital in North AmericaIn today's global economy, NAFTA continues to present unprecedented opportunities for companies in cross-border commerce. 'Uniting North American Business: NAFTA Best Practices' focuses on best business practices and lessons learned in the years since the NAFTA agreement was first signed, and their impact on both the economy and society. 'Uniting North American Business' provides you with the skills and competencies necessary to become more effective business managers and citizens in NAFTA countries by considering:* What is the scopManaging cultural differences series (Boston, Mass.)Free tradeNorth AmericaGlobalizationFree tradeGlobalization.382/.917Abbott Jeffrey1660539Moran Robert T.1938-754041MiAaPQMiAaPQMiAaPQBOOK9910828867203321Uniting North American business4015840UNINA