05230nam 22007454a 450 991082835010332120200520144314.01-62198-348-X1-281-12657-897866111265750-8144-3014-7(CKB)1000000000366295(EBL)863942(OCoLC)187920806(SSID)ssj0000079317(PQKBManifestationID)11107901(PQKBTitleCode)TC0000079317(PQKBWorkID)10067735(PQKB)11541275(Au-PeEL)EBL863942(CaPaEBR)ebr10196216(CaONFJC)MIL112657(CaSebORM)9780814408902(MiAaPQ)EBC863942(OCoLC)ocm187920806 (EXLCZ)99100000000036629520060330d2007 uy 0engur|n|---|||||txtccrCoaching for emotional intelligence the secret to developing the star potential in your employees /Bob Wall1st ed.New York Amacomc20071 online resource (238 p.)Description based upon print version of record.0-8144-0890-7 Includes bibliographical references (p. 211-213) and index.Contents; Acknowledgments; Introduction; PART I: THE IMPACT OF EMOTIONAL INTELLIGENCE ON COACHING AND DEVELOPMENT; 1 Understanding Emotional Intelligence; The Emergence of Emotional Intelligence: Why Sheer Brainpower Just Isn't Enough; Defining Emotional Intelligence; Lynn's Model of Emotional Intelligence; Mastery of Mission, Vision, and Guiding Principles; Self-Awareness and Self-Control; Empathy; Social Expertness; Personal Influence; Skill Application; Reflections; 2 The Role of Emotional Intelligence in Professional Success; Emotional Intelligence and the Complexity of WorkEmotional Intelligence and High IQ ProfessionsEmotional Intelligence and Leadership; Matching Emotional Intelligence to the Position: The Simmons EQ Profile; Reflections; 3 How Emotional Intelligence Raises the Bar for Coaching; The Scarcity of Coaching in the Workplace; Why Managers Don't Coach As Often As They Should; The Impact of Emotional Intelligence and Coaching Provided by Managers; Performance Management vs. Coaching for Emotional Intelligence; Reflections; 4 Coaching and the Diversity of the Human Experience; The Influence of Genetics; Growing Up in a Small TownFormative Circumstances and ExperiencesEveryone Has a Story; Reflections; PART II: COACHING FUNDAMENTALS; 5 Personal Connections: Laying the Foundation for Coaching; Work and Leadership in the Industrial Age; Sweeping Change: Leadership in the Information Age; Can Coaching Have an Impact on Emotional Intelligence?; Five Requirements for Effective Coaching; Reflections; 6 Improving Your Descriptive Skills; Good Coaching Makes Performance Appraisals Easier; Describing Performance: Elemental Skills for Coaching; Describing Performance in Need of ImprovementDescribing Performance That Meets Your ExpectationsSkill Development; 7 So Now What Do You Say? A Structured Format for Coaching; Opening Statement; Observation; Impact; Request; Skill Development; PART III: FROM THEORY TO PRACTICE: COACHING IN THE REAL WORLD; 8 Praise: Such a Small Effort-Such a Huge Return; Delivering Praise; Why Don't Managers Praise More?; Guidelines for Effective Praise; Structured Format for Praise; Praise to Acknowledge Performance; Praise to Acknowledge Emotional Intelligence; Reflections; Skill Applications; 9 Corrective Coaching for Job PerformanceQuestions Often Asked About Corrective CoachingFormulating Corrective Coaching; Examples of Corrective Coaching for Performance; Skill Development; Skill Applications; 10 Corrective Coaching to Develop Emotional Intelligence; Core Beliefs; Behaviors That Require Coaching; Four Steps in Coaching for Emotional Intelligence; Spontaneous Coaching; Skill Development; Skill Applications; 11 Preparing for a Formal Coaching Interview; Gathering and Recording Information; The Coaching Preparation Worksheet; Skill Application; 12 Structuring the Formal Coaching InterviewThe Formal Coaching Interview FormTo bring out the best in your employees, remember that performance is only the beginning.EmployeesCoaching ofEmotional intelligenceStudy and teachingPerformancePsychological aspectsCareer developmentPsychological aspectsManagementPsychological aspectsEmployeesCoaching of.Emotional intelligenceStudy and teaching.PerformancePsychological aspects.Career developmentPsychological aspects.ManagementPsychological aspects.658.3/124Wall Bob(Bob Lee)1661756MiAaPQMiAaPQMiAaPQBOOK9910828350103321Coaching for emotional intelligence4017883UNINA