04786nam 2200673 a 450 991082784410332120240516191256.01-282-30501-897866123050161-84719-863-5(CKB)2430000000040738(EBL)956339(OCoLC)798536437(SSID)ssj0000404092(PQKBManifestationID)12136568(PQKBTitleCode)TC0000404092(PQKBWorkID)10344932(PQKB)10323697(Au-PeEL)EBL956339(CaPaEBR)ebr10430374(CaONFJC)MIL230501(PPN)22798403X(FR-PaCSA)88852057(MiAaPQ)EBC956339(EXLCZ)99243000000004073820101217d2009 uy 0engur|n|---|||||txtccrAsterisk 1.6 build feature-rich telephony systems with Asterisk /David Merel, Barrie Dempster, David Gomillion1st ed.Birmingham, U.K. Packt Pub.20091 online resource (240 p.)From technologies to solutionsIncludes index.1-84719-862-7 Cover; Table of Contents; Preface; Chapter 1: Introduction to Asterisk; What is Asterisk?; What's new in Asterisk 1.4; What's new in Asterisk 1.6; Asterisk is a PBX; Extension-to-Extension calls; Line trunking; Telco features; Advanced Call Distribution; Call Detail Records; Call recording; Call parking; Call barging; Asterisk is an IVR system; Asterisk is a call center system; Asterisk is a voicemail system; Asterisk is a Voice over IP (VoIP) system; Asterisk 1-2-3; Asterisk scalability; Asterisk does not run on Windows; Is Asterisk a good fit for me?; Trade-offsFlexibility versus ease of useGraphical versus configuration file management; Calculating total cost of ownership; Return on Investment; Summary; Chapter 2: Making a Plan for Deployment; The Public Switched Telephony Network (PSTN); Connection methods; Plain Old Telephone Service (POTS) line; Integrated Services Digital Network (ISDN); T1 or E1; Voice over IP connections; Determining our needs; Terminal equipment; Types of terminal devices; Hard phones; Soft phones; Analog adapters; Another PBX; Choosing a device; Features, features, and more features...; Determining true costCompatibility with AsteriskSound quality analysis; Usability issues; Recording decisions; How much hardware do I need?; Choosing the extension length; Preparing a test environment; Summary; Chapter 3: Installing Asterisk; Preparing to install Asterisk; Obtaining the source files; Installing DAHDI; Installing LibPRI (optional); Installing Asterisk; Getting to know Asterisk; Summary; Chapter 4: Configuring Asterisk; DAHDI interfaces; system.conf; Lines; Terminals; chan_dahdi.conf; Lines; Terminals; SIP interfaces; IAX interfaces; Voicemail; Music on hold; Queues; Conference rooms; SummaryChapter 5: Creating a DialplanCreating a context; Creating an extension; Creating outgoing extensions; Advanced Call Distribution; Call queues; Call parking; Direct Inward Dialing (DID); Automated attendants; System services; Summary; Chapter 6: Quality Assurance; Call Detail Records; Flat-file CDR logging; Database CDR logging; Monitoring calls; Recording calls; Legal concerns; Summary; Chapter 7: Making Asterisk Easy to Manage; Trixbox; CentOS; Trixbox preparation and installation; What is FreePBX?; FreePBX preparation and installation; FreePBX System Status Dashboard; Tools; SetupTrixbox maintenance sectionReports; Asterisk Recording Interface; Flash Operator Panel (FOP); Flash operator configuration files; Web MeetMe; Setting up and accessing Web MeetMe through Trixbox; Flexibility when needed; A simple one-to-one PBX; Extensions; Trunks; Routes; Summary; Chapter 8: What is asterCRM?; Installing asterCRM; Automatic installation; Manual installation; Introducing asterCRM; Import; Statistic; Extension; Customer; Dialer; System; Survey; Summary; Chapter 9: Case Studies; Small office/home office; The scenario; The discussion; The configuration; system.confchan_dahdi.confBuild feature-rich telephony systems with AsteriskFrom technologies to solutions.Internet telephonyInternet telephony.004.695Merel David1653900Dempster Barrie1653901Gomillion David1653902MiAaPQMiAaPQMiAaPQBOOK9910827844103321Asterisk 1.64005418UNINA