03665nam 2200589 a 450 991082700670332120200520144314.01-282-16361-2978661216361690-272-9947-1(CKB)1000000000556049(SSID)ssj0000283414(PQKBManifestationID)11912533(PQKBTitleCode)TC0000283414(PQKBWorkID)10247983(PQKB)10283929(MiAaPQ)EBC623031(Au-PeEL)EBL623031(CaPaEBR)ebr5000205(CaONFJC)MIL216361(OCoLC)70767072(EXLCZ)99100000000055604920011029d2001 uy 0engurcn|||||||||txtccrReading and writing public documents problems, solutions, and characteristics /edited by Daniel Janssen, Rob Neutelings1st ed.Amsterdam ;[Great Britain] J. Benjaminsc20011 online resource (vi, 304 pages) illustrationsDocument design companion series ;v. 1Bibliographic Level Mode of Issuance: Monograph1-58811-009-5 90-272-3201-6 Includes bibliographical references and index.How research can lead to better government forms / Carel Jansen & Michael Steehouder Undercover research into text quality as a tool for communication management : the case of the Dutch tax department / Jan Renkema Optimizing public information brochures : formative evaluation in document design processes / Menno de Jong & Peter Jan Schellens Public documents in a multilingual context / Jacqueline Hulst & Leo Lentz Improving the quality of public documents : or, why training public writers often doesn't work / Daniël Janssen The lack of clarity in a sentence : the style of official documents in Dutch / Frank Jansen Convincing citizens : the role of argument quality / Hans Hoeken Collaborative writing for the government / Daniël Janssen & Niels van der Mast Strategic revision of public documents : how policy writers revise documents in order to reach consensus / Niels van der Mast & Daniël Janssen Trust and verify : local suspensions of the cooperation principle in political communication / Rob Neutelings & Henk Pander Maat Reading to assess in professional life : reading styles of Dutch parliamentarians / Rob NeutelingsGovernments communicate with the public through all kinds of documents: forms, brochures, letters, policy papers, and so on. These public documents have an important role in any democracy and their design very much affects the efficiency with which governments can perform their tasks.Document designers, linguists and other communication experts in the Netherlands have been studying public documents from a design point of view as well as empirically for decades. In this book, the most prominent of these researchers present the results of their work, collectively giving an overview of various recurring problems in government-to-public communication, and providing suggestions for problem solving.Document design companion series ;v. 1.Government report writingGovernment report writing.808.066351Janssen Daniel1763587Neutelings Rob1963-1682936MiAaPQMiAaPQMiAaPQBOOK9910827006703321Reading and writing public documents4204127UNINA