02570oam 22004935 450 991082585360332120180318074702.010.1596/978-1-4648-1114-2(CKB)3710000001576678(MiAaPQ)EBC4921928(OCoLC)ocn993651080(The World Bank)20131484(US-djbf)20131484(EXLCZ)99371000000157667820171107d2017 uy 0engurcn|||||||||txtrdacontentnrdamediancrdacarrierCapturing solutions for learning and scaling up : documenting operational experiences for organizational learning and knowledge sharing /Steffen Soulejman JanusWasington, D.C. :The World Bank,[ 2017]c20171 online resource (viii, 116 pages) illustrations (chiefly color) ;23 cm1-4648-1114-8 1-4648-1115-6 Includes bibliographical references.About this guide -- Acknowledgments -- About the author -- Introduction -- Step 1. Identification -- Step 2. Capturing -- Step 3. Validation -- Step 4. Formatting -- Step 5. Packaging for learning and scaling up -- Appendixes -- Glossary -- References."This step-by-step guide describes how to systematically capture knowledge gained from operational experiences and use it to inform decision making and support professional learening. It shows how to assemble the captured lessons and takeaways in the form of knowledge assets--discrete and consistently formatted documents that present answers to one specific question or challenge. The guide assumes that the enabling work discussed in the World Bank handbook, Becoming a Knowledge-Sharing Organization, has already taken place. The intended audience for Capturing Solutions for Learning and Scaling Up includes professionals, mid-level managers, knowledge and learning experts, and IT specialists, particularly those in the public sector of developing countries"--Back cover.World Bank e-Library.Knowledge managementOrganizational learningKnowledge management.Organizational learning.658.3/124Janus Steffen1672003YDXYDXCOADLCBOOK9910825853603321Capturing solutions for learning and scaling up4054779UNINA