02485nam 22006134a 450 991082394800332120200520144314.01-280-25513-797866102551390-470-32439-21-118-38627-20-471-72712-1(CKB)1000000000355262(EBL)227437(OCoLC)61386057(SSID)ssj0000149486(PQKBManifestationID)11177089(PQKBTitleCode)TC0000149486(PQKBWorkID)10237797(PQKB)11550748(MiAaPQ)EBC227437(Au-PeEL)EBL227437(CaPaEBR)ebr10114211(CaONFJC)MIL25513(OCoLC)228124471(EXLCZ)99100000000035526220041029d2005 uy 0engur|n|---|||||txtccrEssentials of business process outsourcing /Thomas N. Duening, Rick L. Click1st ed.Hoboken, N.J. John Wiley & Sonsc20051 online resource (242 p.)Essentials seriesIncludes index.0-471-70987-5 Essentials of Business Process Outsourcing; Contents; Preface; Acknowledgments; Chapter 1: The BPO Revolution; Chapter 2: Identifying and Selecting the BPO Opportunity; Chapter 3: Identifying and Managing the Costs of BPO; Chapter 4: Vendor Selection and Contracting; Chapter 5: Managing BPO-Related Change; Chapter 6: Infrastructure Considerations and Challenges; Chapter 7: Business Risks and Mitigation Strategies; Index; This book will provide the fundamentals of business process outsourcing for the busy executive who needs to get up to speed. It will have such features as checklists, tips and techniques, and case studies.* Written in a user friendly style that allows senior level financial executives to get a solid foundation of what business process outsourcing is and how it can benefit their companies.Essentials series.Contracting outContracting out.658.4/058Duening Thomas N1642545Click Rick L1642544MiAaPQMiAaPQMiAaPQBOOK9910823948003321Essentials of business process outsourcing4046991UNINA