03315nam 2200709Ia 450 991082230360332120200520144314.00-7914-8020-81-4294-7157-310.1515/9780791480205(CKB)1000000000474002(OCoLC)140277060(CaPaEBR)ebrary10575948(SSID)ssj0000164830(PQKBManifestationID)11153483(PQKBTitleCode)TC0000164830(PQKBWorkID)10121498(PQKB)11214860(MdBmJHUP)muse6532(Au-PeEL)EBL3407522(CaPaEBR)ebr10575948(OCoLC)923406076(DE-B1597)681612(DE-B1597)9780791480205(MiAaPQ)EBC3407522(EXLCZ)99100000000047400220060628d2007 ub 0engurcn|||||||||txtccrGovernmental transparency in the path of administrative reform /Suzanne J. PiotrowskiAlbany State University of New York Pressc20071 online resource (151 p.) Bibliographic Level Mode of Issuance: Monograph0-7914-7086-5 0-7914-7085-7 Includes bibliographical references (p. 117-129) and index.Sunlight is the best disinfectant -- Two governmental narratives juxtaposed -- The impact of performance management -- The impact of customer service and employee empowerment -- The impact of contracting -- Analysis.The consequences of governmental reform are not always intended. In this book, Suzanne J. Piotrowski examines how federal management reforms associated with the National Performance Review have affected, and are still affecting, implementation of the Freedom of Information Act. The intersection of the New Public Management movement and the implementation of the U.S. federal government's transparency policy is, she argues, a clear example of unforeseen outcomes. Particular attention is paid to performance management, customer service, and contracting out initiatives, as well as to unintended consequences and their future implications for public administration scholars, practitioners, and reformers.Government informationAccess controlUnited StatesAdministrative agenciesUnited StatesManagementFreedom of informationUnited StatesPublic recordsUnited StatesManagementTransparency (Ethics) in governmentUnited StatesUnited StatesPolitics and government1993-2001United StatesPolitics and government2001-2009Government informationAccess controlAdministrative agenciesManagement.Freedom of informationPublic recordsManagement.Transparency (Ethics) in government352.3/670973Piotrowski Suzanne J.1973-1085193MiAaPQMiAaPQMiAaPQBOOK9910822303603321Governmental transparency in the path of administrative reform3975967UNINA