02810nam 2200565 450 991082222960332120230807215228.01-78560-025-7(CKB)3710000000401375(EBL)2030575(SSID)ssj0001550369(PQKBManifestationID)16166000(PQKBTitleCode)TC0001550369(PQKBWorkID)14810784(PQKB)10656201(MiAaPQ)EBC2030575(Au-PeEL)EBL2030575(CaPaEBR)ebr11043396(OCoLC)908074878(EXLCZ)99371000000040137520150420h20152015 uy 0engur|n|---|||||txtccrBenchmarking and best practices in industrial service business /guest editors, Marko Kohtamäki and Petri Helo[Bradford, England] :Emerald,2015.©20151 online resource (167 p.)Benchmarking : An International Journal,1463-5771 ;Volume 22, Number 2Description based upon print version of record.1-78560-024-9 Includes bibliographical references.Cover; Editorial advisory board; Industrial services - the solution provider's stairway to heaven or highway to hell?; Strategic roles of service sites: application of Ferdows's model; A decision support system to evaluate the business impacts of machine-to-machine system; Meteorological information service support system in wind park application; Service productivity in different industries - an empirical investigation; Assessing value co-creation and value capture potential in services:a management frame workApplications of benchmarking and classification framework for supplier risk managementEmpirical study of measuring supply chain performance; An innovative framework for performance analysis of members of supply chainsThis ebook includes eight papers demonstrating different aspects of how businesses are transforming toward offering services and product service combinations. The first four chapters are related to service value creation, maintenance and the use of technology in industrial services. The final four chapters focus on supply chain issues.Benchmarking: An International Journal: Volume 22, Issue 2Benchmarking (Management)Benchmarking (Management)658.4013Kohtamäki MarkoHelo PetriMiAaPQMiAaPQMiAaPQBOOK9910822229603321Benchmarking and best practices in industrial service business4122996UNINA