02341nam 2200565 a 450 991082148800332120200520144314.01-282-82250-097866128225060-470-88491-6(CKB)2670000000048202(EBL)624429(OCoLC)694270996(Au-PeEL)EBL624429(CaPaEBR)ebr10469786(CaONFJC)MIL282250(CaSebORM)9780470627723(MiAaPQ)EBC624429(EXLCZ)99267000000004820220100702d2010 uy 0engurunu|||||txtrdacontentcrdamediacrrdacarrierManager redefined[electronic resource] the competitive advantage in the middle of your organization /Thomas O. Davenport, Stephen D. Harding1st ed.San Francisco Jossey-Bass20101 online resource (339 p.)Description based upon print version of record.0-470-62772-7 Includes bibliographical references and index.pt. 1. Context -- pt. 2. Implementation."In this book the author explains that managers must build human capital and engender employee engagement by managing them almost not at all, by attending instead to the factors and circumstances that make them successful. In other words, managers must play their role from offstage and out of the limelight. Based on a survey of over 16,000 employees, the author presents Towers-Perrins' management performance model: Executing tasks, Building relationships and performance capability, and Energizing change. Additionally, managers must create an atmosphere of authenticity and trust."--Provided by publisher.ManagementPerformanceManagementSupervision of employeesManagement.PerformanceManagement.Supervision of employees.658.3/14Davenport Thomas O.1952-1705957Harding Stephen D1705958MiAaPQMiAaPQMiAaPQBOOK9910821488003321Manager redefined4093065UNINA