01973oam 2200481 450 991082135910332120170523091602.01-4522-7130-51-4522-1210-4(OCoLC)865544996(MiFhGG)GVRL6RFE(EXLCZ)99378000000005661820091019d2010 uy 0engurun|---uuuuatxtccrFrom conflict to conciliation how to defuse difficult situations /William W. Purkey, John J. Schmidt, John M. NovakThousand Oaks, Calif. :Corwin,2010.1 online resource (xv, 166 pages) illustrationsGale eBooksDescription based upon print version of record.1-4129-7986-2 Includes bibliographical references and index.""Cover""; ""Contents""; ""Preface""; ""Acknowledgments""; ""About the Authors""; ""Chapter 1 - Conflict and the Six-C Process""; ""Chapter 2 - Concern""; ""Chapter 3 - Confer""; ""Chapter 4 - Consult""; ""Chapter 5 - Confront""; ""Chapter 6 - Combat""; ""Chapter 7 - Conciliation and Beyond""; ""References""; ""Index""The Six-C process allows educators to take progressively more assertive steps as needed to resolve a conflict, using the least amount of time and energy while preserving relationships.School management and organizationSchool crisis managementConflict managementSchool management and organization.School crisis management.Conflict management.371.2Purkey William Watson1082965Schmidt John J.1946-Novak John M.MiFhGGMiFhGGBOOK9910821359103321From conflict to conciliation4047567UNINA