01818nam 2200361 450 991047679370332120230503175738.01-78680-015-2(CKB)4100000005468758(NjHacI)994100000005468758(EXLCZ)99410000000546875820230503d2016 uy 0engur|||||||||||txtrdacontentcrdamediacrrdacarrierWorking the Phones control and resistance in call centres /Jamie WoodcockLondon :Pluto Press,2016.1 online resource (200 pages)Acknowledgements 1. Introduction 2. Working in the Call Centre 3. Management 4. Moments of Resistance 5. Precarious Organisation 6. Conclusion Notes References Index.Call centres have become a near-ubiquitous site of employment in our late capitalist world, with over a million people working there in the United Kingdom alone. The call centre has become synonymous with low-paid, high-stress work under dictatorial supervision and precarious contracts. In this book, Jamie Woodcock draws on time spent employed in a non-unionised call centre to take the public beyond anecdotal impressions to a true picture of what work is like there. Focusing in particular on methods of control and resistance within the highly regulated environment, Woodcock shows how call centres have become sadly emblematic of the post-industrial service economy.Working the phones Call centersCall centers.331.7613811Woodcock Jamie907133NjHacINjHaclBOOK9910476793703321Working the phones2029368UNINA03482nam 2200469I 450 991082028050332120181217105406.01-78743-986-01-78743-811-2(CKB)4100000007150990(MiAaPQ)EBC5600286(UtOrBLW)9781787438118(EXLCZ)99410000000715099020181217h20182019 uy 0engurun|||||||||txtrdacontentcrdamediacrrdacarrierParkour, deviance and leisure in the late-capitalist city an ethnography /Thomas Raymen (Plymouth University, UK)United Kingdom :Emerald Publishing,2019.1 online resource (xii, 176 pages) illustrationsEmerald studies in deviant leisure1-78756-786-9 1-78743-812-0 Includes bibliographical references and index.Prelims -- Chapter 1: The 'paradox' of Parkour -- Chapter 2: Moving with the times: parkour, leisure and social change -- Chapter 3: Ultra-realism, parkour and capitalist ideology -- Chapter 4: Movers and shakers -- Chapter 5: Zombie cities -- Chapter 6: The parkour city -- Chapter 7: 'Sorry lads (but I've got to move you on)' -- Chapter 8: Conclusion and futures -- References -- Index.Taking us on an ethnographic journey into the spatially transgressive practice of parkour and freerunning, Parkour, Deviance and Leisure in the Late-Capitalist City: An Ethnography attempts to explain and untangle some of the contradictions that surround this popular lifestyle sport and its exclusion from our hyper-regulated cities. While the existing criminological wisdom suggests that these practices are a form of politicised resistance, this book positions parkour and freerunning as hyper-conformist to the underlying values of consumer capitalism and explains how late-capitalism has created a contradiction for itself in which it must stoke desire for these lifestyle practices whilst also excluding their free practice from central urban spaces. Drawing on the emergent deviant leisure perspective, this book takes us into the life-worlds of young people who are attempting to navigate the challenges and anxieties of early adulthood. For the young people in this study, consumer capitalism's commodification of rebellious iconography offered unique identities of 'cool individualism' and opportunities for flexibilised employment; while the post-industrial 'creative city' attempted to harness parkour's practice, prohibitively if necessary, into approved spatial contexts under the buzzwords of 'culture' and 'creativity'. This book offers a vital contribution to the criminological literature on spatial transgression, and in doing so, engages in a critical reappraisal of the evolution of the relationships between work, leisure, identity and urban space in consumer capitalism. ParkourSports & RecreationSociology of SportsbisacshSociology: sport & leisurebicsscParkour.Sports & RecreationSociology of Sports.Sociology: sport & leisure.796.046Raymen Thomas1710865UtOrBLWUtOrBLWBOOK9910820280503321Parkour, deviance and leisure in the late-capitalist city4101791UNINA