03190nam 2200493I 450 991082019840332120240613201215.01-83982-260-01-83982-258-9(CKB)4100000011378410(MiAaPQ)EBC6274682(UtOrBLW)9781839822605(Au-PeEL)EBL6274682(OCoLC)1182876085(BIP)076488726(EXLCZ)99410000001137841020200817d2020 uy 0engurun|||||||||txtrdacontentcrdamediacrrdacarrierLocal government shared services centers management and organization /authored by Paweł Modrzyéski (UTP University of Science and Technology, Poland)Bingley, England :Emerald Publishing,[2020]20201 online resource (259 pages)Emerald pointsIncludes index.1-83982-261-9 Includes bibliographical references.Chapter 1: Idea and purpose of creating a shared services centre -- Chapter 2: Development of the shared services market -- Chapter 3: Development of the market of shared services in the local government sector in Poland -- Chapter 4: Benefits and threats to the implementation of the shared service market model in local governments -- Chapter 5: Use of IT infrastructure by self-government shared service centers.Shared Service Centers (SSCs) support the management of administratively complex enterprises. Originating in the private sector, SSCs have increasingly been adopted in the public sector in an effort to reduce administrative costs, improve the quality of public services, reduce the risk of management error and make better use of human resources. The first book to thoroughly examine the organization, development and effectiveness of the shared service market in local governments across Poland, this study explores the process of creating SSCs, the key elements of unit management, the barriers and threats to both the creation and operation of SSCs, and the strategic technological solutions that local governments have utilized in shared service provision. The author argues that the implementation of SSCs represents the initial stage on the way to improving the effectiveness of public and local government administration, while stressing that further organizational changes and standardization processes are needed to achieve greater effectiveness, in a conclusion which makes essential reading for both practitioners in local government and scholars across the fields of public management, administration and economics.Emerald points.Shared services (Management)PolandLocal governmentTechnological innovationsPolandShared services (Management)Local governmentTechnological innovations320.809438UtOrBLWUtOrBLWBOOK9910820198403321Local government shared services centers3943414UNINA