03049nam 2200517 450 991081983450332120230814221605.03-11-045450-510.1515/9783110454857(CKB)4100000001501818(MiAaPQ)EBC5155839(DE-B1597)460415(OCoLC)1024021416(DE-B1597)9783110454857(Au-PeEL)EBL5155839(CaPaEBR)ebr11480445(OCoLC)1015876641(EXLCZ)99410000000150181820171107h20182018 uy| 0engurcnu||||||||rdacontentrdamediardacarrierNew horizons in patient safetySafe communication evidence-based core competencies with case studies from nursing practice /Annegret Hannawa, Anne L. Wendt, Lisa J. DayBerlin ;Boston :Walter De Gruyter GmbH,[2018]©20181 online resource (272 pages)3-11-045304-5 3-11-045485-8 Includes bibliographical references and index.Healthcare quality and patient safety : a global perspective / Lori Paine, Cheryl Dennison Himmelfarb -- Myths and truths of human communication / Annegret F. Hannawa -- Communication topics in healthcare quality and patient safety / Annegret F. Hannawa -- Interpersonal communication : challenges, processes, and issues / Annegret F. Hannawa -- The Hannawa SACCIA typology : five core competencies that constitute : a safe communication / Annegret F. Hannawa -- Lessons from communication science / Annegret F. Hannawa."This case studies book is an indispensable resource for educators, students, and practitioners of nursing. It is innovative in its application of lessons from the communication sciences to common challenges in the delivery of safe patient care. The authors apply basic tenets of human communication to the context of nursing to provide a foundation for practices that can advance the safety and quality of care. The cases, which describe "close calls" and adverse events, are organized along the continuum of healthcare delivery, providing quick access to solutions in commonly encountered care situations. Each case is accompanied by a discussion of how skillful communication can be key to preventing and recovering from errors and adverse events. Thought-provoking discussion questions and references for further reading make this book a valuable reference for nursing educators, students, and practitioners across the world"--Provided by publisher.Communication in nursingCommunication in nursing.610.73028/9Hannawa Annegret F.1979-1627250Wendt Anne L.Day Lisa J.MiAaPQMiAaPQMiAaPQBOOK9910819834503321New horizons in patient safety3992278UNINA